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Ref. JB1825228

Majestic Arjaan by Rotana

Human Resources - Employee Development Officer
Majestic Arjaan by Rotana

We are currently seeking for passionate and dynamic guest focused Employee Development professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.

As an Employee Development Officer you are responsible in assisting the Employee Development Manager in managing the hotel’s training function in order to promote the desired work culture. The role involves developing and conducting training courses as well as facilitating training workshops based on operational requirements and will include key responsibilities such as:

•Analyse employee development needs in the hotel
•Develop annual hotel employee development plans and prepare monthly reports
•Develop and maintain hotel’s employee development library and co-ordinate acquisitions
•Consult with the Employee Development Manager for the co-ordination of employee development courses
•Conduct employee orientation to the company and hotel and ensure that all employees receive appropriate orientation, a copy of their job description, a handbook and local guide and information on Human Resources services
•Co-ordinate with the Human Resources Department and Housing Supervisor to ensure all new employees are shown around the housing complex for orientation and receive information needed
•Oversee on the job training of new and existing employees
•Oversee re-development of employees

Skills

Education, Qualifications & Experiences
You should ideally have a degree in the hospitality field with preferable minor experiences in a professional training environment and some knowledge in instructional methods and training techniques. You must have a good working knowledge of computers and the ability to navigate within a variety of software packages such as Excel, Word and PowerPoint along with excellent communication and presentation skills.

Knowledge & Competencies

The ideal candidate will be passionate about training and developing others with the ability to conduct and follow structured training programs in a charismatic and enthusiastic way. You enjoy working with all level of employees in a diverse environment, portray good customer service, interpersonal, team building and conflict resolution skills and posses following additional competencies:

Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results

Job Details

  • Job Location: Manama, Bahrain
  • Department: Human Resources/Personnel
  • Employment Status: Full time
  • Employment Type: Employee
  • Number of Vacancies: 1


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