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Job Description
We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an IT Supervisor your role will include key responsibilities such as:
•Monitor the operation and security of all computer hardware and ensure that it is operating properly
•Serve as primary contact for all servicing of computers, printers, etc.
•Maintain a sufficient inventory of all office and computer supplies
•Maintain all hardware and software logs updated as per departmental working procedures
•Maintain the documentation of all hardware configuration and inventory
•Maintain the documentation of the telephone system configuration and all MPT lines
•Understand all the department working procedures and perform the related tasks as described
•Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.
•Maintain all users access request and authorizations (Win2000, E-mail, Opera, Micros, Novell)
•Respond to all users request and provide them with adequate support.
Skills
Education, Qualifications & Experiences
You should have a degree within the information technology field and previous experiences in the same role along with a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to fault, find and rectify subsystems are essentials.
Knowledge & Competencies
The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
About This Company
National Sales Office - Dubai & Northern Emirates
Hospitality & Accomodation Dubai, United Arab Emirates https://www.rotana.com/Rotana Hotel Management Corporation PJSC (Arabic: روتانا) is a hotel management company in the Middle East, Africa, and the Balkans. It has a portfolio of over 100 properties in 26 cities and operates five sub brands which include Rotana Hotels & Resorts, Centro Hotels by Rotana, Rayhaan Hotels & Resorts by Rotana, Arjaan Hotel Apartments by Rotana, and The Residences by Rotana. Rotana was founded in 1992, by a partnership between two visionary thinkers, Nasser Al Nowais and Selim El Zyr. Operating as Rotana, it opened its first property, the Beach Rotana Abu Dhabi in 1993 and is today one of the leading hotel management companies within the Middle East, Africa, Eastern Europe and Turkey. Rotana combines a unique understanding of the culture and communities of the Middle East with the collective expertise of an executive team contributing to years of international experience in the service industry.