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Job Description
We are currently looking for young, dynamic, self motivated female Food & Beverage professionals who want to move their careers forward.
As a Hostess you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as:
•Offer consistently professional, friendly, warm and engaging service
•Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact
•Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner
•Set up the outlet prior to the business hours along with the service team
•Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables
•Observe the cleanliness and maintenance of the outlet and the entrance area
•Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact
•Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests
•Contribute in setting up the outlets database
•Reassure the guests’ satisfaction upon their departure.
Skills
Education, Qualifications & Experiences
You should ideally have a diploma / degree in hospitality with preferable previous experiences in the Food & Beverage Department within a hotel. You must deal in a polite and sophisticated manner and have an excellent command of the English language, both spoken and written. Multiple language ability is considered as additional advantage.
Knowledge & Competencies
The ideal candidate will be service orientated and strive to exceed the expectations of our guests at every turn. You are enthusiastic and committed with good interpersonal skills and a positive attitude and a great smile, be smart in appearance and well groomed, while possessing following additional competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork
Job Details
Preferred Candidate
About This Company
The Boulevard Arjaan by Rotana
Hospitality & Accomodation Amman, Jordan https://www.rotana.com/arjaanhotelapartments/jordan/amman/theboulevardarjaanbyrotanaLocated in the heart of Amman, The Boulevard Arjaan by Rotana is an outstanding community within The Boulevard, exclusively developed for the admirers of an ideal lifestyle destination. The Boulevard Arjaan by Rotana is the place that provides hotel apartments’ guests with a centralized, pedestrian, and wheel-chair friendly environment in a safe and dynamic location with only a 45-minute drive from Queen Alia International Airport. Our 391 luxurious apartments showcase modern interior designs and lavish furniture that reflect the 5-star hospitality in which Rotana promises its guests a home away from home experience; ranging from studios to four bedroom penthouses, it is a one-of-its-kind accommodation in Amman. Dining options include two signature restaurants, Café Italia and Café Margaux, with stylish outdoor terraces overlooking The Boulevard’s pedestrian spine. Our facilities include 3 state-of-the-art meeting rooms designed to fulfill your business need, and a business centre to comprehend your goal. The Boulevard Arjaan by Rotana offers you an exquisite experience at two rooftop swimming pools overlooking Abdali and the vibrant Capital, as well as access to Bodylines Fitness and Wellness Club to help you stay focused and energized.