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Job Description
We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.
As a Specialty Outlet Manager you are responsible for the short and long term planning and the management of the respective outlet operations in the front and back of house to achieve customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as:
•Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times
•Conduct regular training sessions with the assigned team in line with the departmental SOP’s
•Evaluate the performance of the assigned team and initiate internal development and promotions
•Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours
•Handle the welcome and seating of arriving guests with the assistance of the Hostess
•Maintain a professional and friendly relationship with the outlet patrons
•Establish and update the outlet’s database of regular guests
•Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards
•Be actively involved in the outlets promotional activities.
Skills
Education, Qualifications & Experiences
You must be a college / university degree graduate with a minimum of two years experiences in a similar role with preferable previous experiences in the Middle East. You should be a computer literate with effective communication skills and an excellent command of written and spoken English.
Knowledge & Competencies
The ideal candidate will be a hands-on professional with a solid food & beverage background and the passion for quality and excellence. You will be creative and eager to share your desire to achieve highest quality service standards with guests and team members and you should possess following competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
Preferred Candidate
About This Company
Amman Rotana
Hospitality & Accomodation Amman, Jordan https://www.rotana.com/rotanahotelandresorts/jordan/amman/ammanrotanaLocated in the central business, social and residential destination, Amman’s new downtown, Al Abdali, Amman Rotana offers business travellers and holiday makers alike the serenity and warmth of home as well as the splendour and modern extravagance that can only be offered at Rotana. The hotel is within a 45-minute drive from Queen Alia International Airport. Amman Rotana is the first tower hotel in Jordan offering 412 lavish rooms and suites, housed across 50 floors at 188 metres high. All rooms boast floor-to-ceiling windows offering remarkable views of the city. This 5-star hotel is designed in a vibrant modern style providing a combination of deluxe accommodation, diverse culinary experiences, state-of-the-art meeting and event facilities including the Monarch Ballroom. Guests with recreation in mind can enjoy their workout at Bodylines Fitness & Wellness Club.