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Job Description
We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide Creative solutions to Our guests.
As an IT Supervisor your role will include key responsibilities such as
- Monitor the operation and security of all computer hardware and ensure that it is operating properly
- Serve as primary contact for all servicing of computers, printers, etc.
- Maintain a sufficient inventory of all office and computer supplies
- Maintain all hardware and software logs updated as per departmental working procedures
- Maintain the documentation of all hardware configuration and inventory
- Maintain the documentation of the telephone system configuration and all MPT lines
- Understand all the department working procedures and perform the related tasks as described
- Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.
- Maintain all users access request and authorizations (Win2000, E-mail, Opera, Micros, Novell)
- Respond to all users request and provide them with adequate support
Skills
You should have a degree within the information technology field and previous experiences in the same role along with a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to fault, find and rectify subsystems are essentials.
The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies.
Understanding Hotel Operations Effective Communication
Planning for Business Supervising People
Understanding Différences Supervising Operations
Teamwork Adaptability
Customer Focus Drive for Results
Job Details
Preferred Candidate
About This Company
Palmeraie Rotana Resort - Marrakesh
Hospitality & Accomodation Marrakech, Morocco https://www.rotana.com/rotanahotelandresorts/morocco/marrakech/palmeraierotanaresortA premier lifestyle destination in the ‘Red City’ of Marrakech, the Palmeraie Rotana Resort complex, located on a stunning 230-hectare palm grove, features an unrivalled combination of luxury accommodation and world-class leisure, as well as the jewel in its crown – an 18-hole championship golf course. With three unique hotels; Hôtel du Golf Rotana , Golf Club Rotana and Palmeraie Palace, the resort complex collectively offers one of the largest accommodation capacities in the city, with 640 hotel rooms and suites available. A dynamic dining destination in its own right, the resort features 12 unique venues offering a selection of experiences and international cuisines. Resort facilities also include Bodylines Fitness & Wellness Club and Zen the spa at Rotana. The modern Conference Centre with spaces as large as 5,000 sqm and a capacity for up to 3,500 people, can host any event, from conferences and exhibitions to workshops and meetings.