Closed or Expired Job Posting This job posting is closed or has expired and is no longer open for applications.
Upload
Job Description
- Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
- Process and confirm guest room reservations made by clients over the phone, letter or fax
- Maintain accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
- Ensure guests are personally greeted by name, if known and escort to their room to make them feel expected and welcomed
- Conduct in room & hotel familiarization and assist guest in luggage handling and hotel activity enquiries / requests
- Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
- Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls
- Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
- Give courtesy calls and complete the daily call log as per established guidelines
- Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings
Skills
English speaker, communication
Job Details
About This Company
Centro Corniche
Hospitality & Accomodation https://www.rotana.com/centrohotels/kingdomofsaudiarabia/alkhobar/centrocornicheContemporary, chic and effortlessly casual, Centro Corniche is ideal for guests who are seeking trendy value-for-money accommodation when visiting Al Khobar. The hotel’s central location is perfect for business executives who want to be at the heart of the action during their stay. The hotel is just minutes from the Corniche and is close to the city’s major shopping malls, attractions and corporate houses. King Fahd Causeway and Dhahran Exhibition Centre are just 10 minutes away and Dammam’s King Fahd International Airport is 50km from the hotel. With unspoiled views of the Arabian Sea and a lively ambiance, the hotel is an urban haven for next-generation travellers. Choose from 253 rooms, studios and suites, each designed to maximise space, light and efficiency, featuring smart technology and in-room entertainment, as well as modern furniture and interiors to promote guest comfort and wellbeing. Amenities range from high-speed Wi-Fi and multi-satellite-channel TVs, to room safety boxes and tea/coffee-making facilities, making guests feel at home during their stay in Al Khobar. You can dine in or take away, meet colleagues or friends and even buy food items and necessities to consume in your room at our modern lifestyle-focused eateries. Try c.taste for casual all-day dining ; c.deli, is Centro Corniche's innovative take-away dining concept –; our rooftop lounge c.view by the outdoor pool is perfect for relaxing and offers drinks and snacks with stunning views; or our 24-hour in-room dining service for your convenience. If you are looking to stage a business event or a social gathering, our seven contemporary meeting rooms offer flexible set-up options combined with the latest audio-visual technology.