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Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Public Area Supervisor you are responsible for all public areas, including lobby, restaurants, lounges, executive offices, pool area, public washrooms, garden areas, corridors, pathway, banquets, perimeter of hotel, heart of the house corridors, locker rooms, staircases etc. and your role will include key responsibilities such as:
•Inform Superiors about any damage or theft, loss to hotel property
•Supervise daily the cleaning of hotel public areas
•Supervise and coordinate pest control, flowers, plants and periodical cleaning operations in the area of responsibility
•Conduct on-job training to subordinates and maintain all records
•Report maintenance defects and follow up with Engineering
•Clean public areas in emergency situations
•Inspect for cleanliness, proper amenities and maintenance defects
•Report all lost and found articles immediately to the desk coordinator
Skills
Education, Qualifications & Experiences
You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.
Knowledge & Competencies
The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
Preferred Candidate
About This Company
Burgu & Tango Arjaan By Rotana
Hospitality & Accomodation Istanbul, Türkiye https://www.rotana.com/arjaanhotelapartments/turkey/istanbul/burguarjaanbyrotanaBurgu Arjaan by Rotana is conveniently located on the Asian side of Istanbul in Maltepe district, on Istanbul's longest coastal lane starting from Fenerbahce and ending at Tuzla. Situated right beside the subway station, Burgu Arjaan by Rotana offers an easy access to anywhere in town , as well as Sabiha Gökçen International Airport and is in close proximity to Bağdat Street, the renowned shopping and dining area of the Asian side. Burgu Arjaan by Rotana is a first class property offering spectacular 115 fully-furnished hotel apartments divided into two towers modernly designed with up-to-date technology and facilities catering to both leisure and business visits, for long-term guests and families alike. Enjoy a choice of 4 exquisite food and beverage outlets as well as a 24-hour in-room dining service in the comfort of your room. Whether you want to enjoy a drink outside by the pool, have a tea in B&T Café-Deli or looking for an informal all day dining experience at Elements, your taste will be satisfied with the delicious menus and choices. 4 multifunctional and flexible meeting rooms are fully equipped with the latest audio-visual equipment and the best modern facilities are designed to suit all your business needs. Offering a stunning design and a magnificent daylight, the Elmas Ballroom is an ideal place for any corporate or social event.