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Job Description
We’re currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.
As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:
• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue
Skills
Education, Qualifications & Experiences
You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.
Knowledge & Competencies
The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Adaptability
Customer Focus
Recognizing Differences
Taking Responsibility
Teamwork
Understanding the Job
Job Details
Preferred Candidate
About This Company
Arjaan by Rotana Dubai Media City
Hospitality & Accomodation Dubai, United Arab Emirates http://www.rotana.com/arjaanhotelapartments/unitedarabemirates/dubai/arjaanbyrotanadubaimediacityLocated in the heart of Dubai Media City, Arjaan by Rotana features modern style luxurious home away from home comforts with world-class hospitality services; part of a multi-functional complex that includes an upscale office tower, a courtyard and food court. Arjaan Dubai is ideally located 15 km from Dubai International Financial City and 25 km from Dubai International Airport and a few steps away from the Dubai tram connecting you to other parts of the city. Other attractions in the vicinity include the city’s major shopping malls, golf clubs, the famous JBR district and Dubai Marina. Arjaan by Rotana – Dubai has 242 tastefully furnished rooms, suites, studios and fully furnished Apartments. We cater to all your Business, Leisure, Family and Long-term requirements. The hotel rooms, suites and studios are perfect for your business and relaxing family getaway while enjoying the privacy of your own temperature controlled plunge pool in one of our 18 Premium Suites, Studios or Apartments. The one, two and three bedrooms, suites and apartments will offer you your home away from Home feel as they are fully equipped for your Long Term needs. Dining options include 24hrs room service, Veranda pool-side snack bar and Cilantro Restaurant; at Cilantro we serve delectable buffets for breakfast, lunch, Friday brunch and theme night dinner. Arjaan also has 6 fully equipped meeting rooms with the latest audio-visual equipment and wireless connection that are set to suit everybody's business needs. State-of-the-art Bodylines Fitness & Wellness Club, as well as a temperature controlled swimming pool for adults and children.