Job Posting Status is Cancelled Please note that the job is not published for job seekers and you will not receive any applicants due to the job status.
Upload
Job Description
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Valet Parker you are responsible to park and return guest cars in an appropriate manner whereby your role will include key responsibilities such as:
•Ensure guests are greeted upon arrival, tickets are given promptly and cars are parked
•Ensure that cars are delivered within 5 minutes upon guest request
•Maintain an up to date knowledge of the hotel services and respond to guest queries
•Ensure effective handover is done upon duty start, gaining information from earlier shift colleagues
•Make control tours at the main door ensuring that cleanliness is at maximum level
•Forward all guest complaints or problems to Superiors
•Maintain and safeguard all guest car keys and record every car parked
•Establish and maintain good public relations with guests while meeting or exceeding their expectations
•Ensure that airport / crew transportation flow is maintained effectively if applicable
•Treat all clients and colleagues in a polite and courteous manner at all times
•Give complete cooperation to any client or colleague requiring assistance in a prompt, caring and helpful manner
•Be aware of the UAE driving regulations and abide by them
Skills
Education, Qualifications & Experiences
You should ideally have previous experiences in a similar position within the hospitality field. You must also have good command in both written and spoken English and need to be a holder of a valid country Driving License.
Knowledge & Competencies
The ideal candidate will be a well presented, young minded individual with an outgoing and friendly attitude. You are an extremely proactive and ‘switched on’ person and with an approachable nature. You are reliable and a safe driver, who stays calm under pressure and should possess following additional competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork
Job Details
Preferred Candidate
About This Company
Downtown Rotana
Hospitality & Accomodation Manama, Bahrain https://www.rotana.com/rotanahotelandresorts/bahrain/manama/downtownrotanaLocated in the heart of Manama’s bustling financial district, Downtown Rotana is ideally situated for both business and leisure travellers within walking distance of local businesses, historic sites and the famous shopping hub of Manama Souq. Bahrain World Trade Centre and Bahrain Financial Harbour are only a few minutes’ walk away and Bahrain International Airport is just a 20-minute drive. The 26-storey hotel boasts floor-to-ceiling windows throughout offering commanding views of the city. All 243 rooms and suites are furnished to the highest degree, giving guests the cosiness and warmth of home, as well as the splendour and modern five-star that can only be offered at Rotana. Four distinctive food and beverage venues including Teatro Downtown bring an elevated dining experience to the city. In addition 1,250 sqm of meeting space including a ballroom with natural daylight and a spacious pre-function area, seven meeting rooms and a business centre provide meeting and event solutions for all requirements. Guests with recreation in mind can access Bodylines Fitness & Wellness Club, exercise in the fully equipped gym or take a dip with a view in the rooftop swimming pool.