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Job Description
We are currently looking for passionate and dynamic Sales Professionals who pride themselves on their ability to deliver extraordinary levels of customer service and are able to provide creative solutions to our Guests.
As a Sales Coordinator within the Catering & Events Team you are responsible to handle all the administrative requirements of the Sales Office with the key responsibilities being:
- Prepare and type sales team’s offer letters, update the sales database system and ensure it is reviewed and properly checked before handing it for signature
- Compose letters, memos, faxes and other mail on behalf of the Director of Sales and other executives
- Maintain a prompt and accurate follow up and trace system for all correspondences
- Handle all incoming calls and guest’s inquiries in the absence of the sales team and channel to the concerned if the inquiry requires immediate action
- Ensure that the sales month end report is accomplished and submitted on time
- Ensure that all correspondence and offers related to the sales team goes out within maximum of 24 hours
- Communicate well at all levels dealing with the various administrative demands placed by the pressurized working environment
- Ensure that all equipment is in proper working order and cultivate care for all equipment used
- Provide sales and catering & events administrative support involving efficient handling of top and confidential agreements
- Prepare monthly, weekly and daily sales analysis (Segmentation report)
- Collect, analyze, evaluate and account information to increase productivity of sales
- Monitor trends and evaluate performance against monthly sales goals
- Promote the facilities of the Property to new and existing Clients through a proactive approach
- Coordinate and respond to all requests of internal meetings
- Assist in the implementation of the Catering & Events strategy
Skills
Education, Qualifications & Experiences
You should ideally have a college diploma and relevant previous work experiences. Good computer skills and perfect command of English is a must and any other language skills beside will be an asset.
Knowledge & Competencies
The ideal candidate will be courteous, able to work with minimal supervision, be discreet and capable of dealing with high level of confidentiality. You are self motivated and with a positive attitude, the ability to think laterally and undertake initiatives, along with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player with a concern for quality, while possessing following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
Preferred Candidate
About This Company
Downtown Rotana
Hospitality & Accomodation Manama, Bahrain https://www.rotana.com/rotanahotelandresorts/bahrain/manama/downtownrotanaLocated in the heart of Manama’s bustling financial district, Downtown Rotana is ideally situated for both business and leisure travellers within walking distance of local businesses, historic sites and the famous shopping hub of Manama Souq. Bahrain World Trade Centre and Bahrain Financial Harbour are only a few minutes’ walk away and Bahrain International Airport is just a 20-minute drive. The 26-storey hotel boasts floor-to-ceiling windows throughout offering commanding views of the city. All 243 rooms and suites are furnished to the highest degree, giving guests the cosiness and warmth of home, as well as the splendour and modern five-star that can only be offered at Rotana. Four distinctive food and beverage venues including Teatro Downtown bring an elevated dining experience to the city. In addition 1,250 sqm of meeting space including a ballroom with natural daylight and a spacious pre-function area, seven meeting rooms and a business centre provide meeting and event solutions for all requirements. Guests with recreation in mind can access Bodylines Fitness & Wellness Club, exercise in the fully equipped gym or take a dip with a view in the rooftop swimming pool.