Sales - Key Account Director - GSO UK

We are currently seeking for passionate and dynamic guest focused Sales & Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Key Account Director, you are responsible to source, solicit, negotiate and handle all accounts within your assigned portfolio. The role involves implementing and executing all sales action and to take additional responsibilities and projects as assigned, whereby it will include key responsibilities such as:

• Generate and maintain area major accounts through various sales activities (face to face sales calls, entertainment, family trip)
• Ensure thorough and complete coverage of sales team for a comprehensive client servicing, account management, achieving targets and maximum productivity
• Set up all sales objectives, action plans and team’s target under the guidance of Area Director of Sales
• Ensure that selling strategies are adhered to during negotiations and maximizes up selling opportunities of sales team
• Plan and conduct team’s KPOs, mid-year review and yearly appraisals with the presence of Area Director of Sales
• Review direct competitors and ensures complete awareness by all sales team of competitors activities at all time
• Review, analyze market and competition changes and implement pro-active action plans to meet these changes
• Be actively involved in the preparation of rate structures, budget process related to corporate segments along with the Area Director of Sales
• Motivate and train the sales team to ensure their best performance
• Set up detailed orientation plans for new joiners and ensure that comprehensive company, market and portfolio knowledge is acquired.
• Conduct regular reviews and updates
• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures

Education, Qualifications & Experiences

Your status should allow you to legally work in the United Kingdom. You should be holding a bachelor degree in sales and minimum two years post graduate work experiences, ideally within the hotel industry. You must be a computer literate with excellent presentation skills and highly sophisticated communication skills, written and oral with proficiency in English is essential.

Knowledge & Competencies

The ideal candidate will have a service oriented attitude, backed up by a pro active approach and a strong drive for results. In your daily business you show flexibility, display a high level of integrity and professionalism to both colleagues and clients. You are having a track record in exceeding targets with the ability to identify, implement and execute sales strategies and account plans while possessing following additional competencies:

Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results