Job Posting Status is Filled Please note that the job is not published for job seekers and you will not receive any applicants due to the job status.
Upload
Job Description
We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an IT Coordinator you are responsible to ensure that all software function without any error and your role will include key responsibilities such as:
• Prepare a written monthly report as per the specifications in regards to issues related to smooth operation of application software
• Solve technical or operational problems as reported by the users
• Keep accurate inventory and record of all hardware, software and manuals purchased by the hotel
• Act as the primary contact for all outside agents in all computer technology related matters
• Coordinate the installation of all new applications required and recommended
• Coordinate with Employee Development Manager and Department Heads to ensure that all end users are well trained in the needed systems
• Monitor all computer technology contracts and supervise the activities of outside maintenance personnel
• Follow company policies related to security and operation of computer system
• Maintain forms, supplies and spare parts inventory for all computer system related items
• Set up and document procedures related to security, system shut downs, emergencies, operator entries, etc.
• Ensure that proper on-site and off-site back ups are kept for all applications used in the hotel
Skills
Education, Qualifications & Experiences
You should have a degree in the information technology field and previous experience in similar role along with a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to fault, find and rectify subsystems are essentials.
Knowledge & Competencies
The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
Preferred Candidate
About This Company
Erbil Rotana
Hospitality & Accomodation Erbil, Iraq – Kurdistan http://www.rotana.com/rotanahotelandresorts/iraq/erbil/erbilrotanaConveniently located ten minutes away from Erbil International Airport in the midst of the Fairground and business centers yet uniquely adjacent to the English and Italian villages while overlooking the breathtaking Sami Abdul Rahman park; one of the largest parks in the Middle East. The hotel’s exceptional location gives an opportunity to explore touristic sites such as the historical “Citadel” and downtown bazaars, making Erbil Rotana convenient for the business and leisure travelers. The five-star hotel is designed in a vibrant modern style offering an impressive experience in its 201 contemporary and spacious rooms and suites overlooking the stunning skyline view of the breathtaking Sami Abdul Rahman Park or our fascinating outdoor swimming pool. 5 international restaurants with mesmerizing food adhering to all tastes and served by friendly, professional and efficient staff. In addition to state of the art 7 fully equipped meeting & events venues with flexible seating plans to accommodate all requests. Soothe your cares away with the wide array of treatments at Bodylines Fitness & Wellness Club. A fully equipped gymnasium, separate male and female Sauna and Steam room. An option of an outdoor relaxation at the swimming pool surrounded by natural greenery.