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Job Description
We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an IT Officer your role will include key responsibilities such as:
• Monitor the operation and security of all computer hardware and ensure that it is operating properly
• Serve as a primary contact for all servicing of computers, printers, etc.
• Maintain a sufficient inventory of all office and computer supplies
• Maintain all hardware and software logs updated as per departmental working procedures
• Maintain the documentation of all hardware configuration and inventory
• Maintain the documentation of the telephone system configuration and all MPT lines
• Understand all the department working procedures and perform the related tasks as described
• Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.
• Maintain all users access request and authorizations (Win2000, E-mail, Opera, Micros, Novell)
• Respond to all users request and provide them with adequate support
Skills
Education, Qualifications & Experiences
You should ideally have a degree within the information technology field and previous experiences in the same role along with a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to fault, find and rectify subsystems are essentials.
Knowledge & Competencies
The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
About This Company
Centro Mada Amman
Hospitality & Accomodation Amman, Jordan https://www.rotana.com/centrohotels/jordan/amman/centromadaammanContemporary, chic and effortlessly casual, Centro Mada Amman suits the needs of modern travellers who appreciate sophistication and value for money. As the first Centro concept in Amman, the lifestyle business hotel surprises guests with a young and fresh approach, offering well-designed hotel rooms & suites, original contemporary spaces and dynamic facilities and services. With a prime location, just minutes from major embassies and ministries in the Abdoun district and close to Amman’s major shopping malls, tourism attractions and corporate hubs including King Hussein Business Park, it is the perfect place to stay. The popular Abdali Boulevard lifestyle development and Amman’s Downtown district are just 10 minutes from Centro Mada and Queen Alia International Airport is 32km away. Choose from 194 hotel rooms and suites, each designed to maximise space, light and efficiency and featuring smart technology and in-room entertainment, as well as modern classic furniture and interiors and modern amenities to ensure you feel comfortable and at home during your stay in Amman. You can dine in, take away, entertain guests and even buy food items and necessities at our modern lifestyle-focused eateries. At FLO, which is open 24 hours daily, enjoy the best of international cuisine with a buffet breakfast or à la carte lunch, grab a snack or food essentials on the go. Why not share snacks and drinks with colleagues or friends any time you like at the cool and casual bar area. Head to the rooftop for laid-back poolside drinks, snacks and light meals day and night at GLO, a modern laid-back poolside venue where, as the name suggests, views of the city create a stunning backdrop. You can also dine in the comfort of your own room or suite, with a 24-hour menu available for your convenience.