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Job Description
We’re currently seeking for passionate and dynamic guest focused Learning & Development professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.
As a Learning & Development Coordinator you are responsible in assisting the Learning & Development Leader in managing the hotel’s training function in order to promote the desired work culture. The role involves developing and conducting training courses as well as facilitating training workshops based on operational requirements and will include key responsibilities such as:
• Coordinate with the requirement of office supplies and colleague development materials
• Update and maintain the hotel’s information board and distribute or organize literature, forms, prizes, cards, etc. to colleagues when necessary
• Develop and maintain hotel’s colleague development library and co-ordinate acquisitions
• Consult with the Learning & Development Leader for the co-ordination of colleague development course materials
• Assist in coordinating all colleague related functions, including special events and outings
• Co-ordinate with the Human Resources Department and Housing Supervisor to ensure all new colleagues are shown around for orientation and receive information needed
Skills
Education, Qualifications & Experiences
You should ideally have a degree in the hospitality field with preferable minor experiences in a professional training environment and some knowledge in instructional methods and training techniques. You must have a good working knowledge of computers and the ability to navigate within a variety of software packages such as Excel, Word and PowerPoint along with excellent communication and presentation skills.
Knowledge & Competencies
The ideal candidate will be passionate about coordinating training and developing others with the ability to conduct and follow structured training programs in a charismatic and enthusiastic way. You enjoy working with all level of colleagues in a diverse environment, portray good customer service, interpersonal, team building and conflict resolution skills and posses following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
Preferred Candidate
About This Company
City Centre Rotana
Hospitality & Accomodation Doha, Qatar https://www.rotana.com/rotanahotelandresorts/qatar/doha/citycentrerotanadohaCity Centre Rotana is a 5 star hotel located in the heart of Doha, connected to City Center Mall and mere steps from the new Doha Exhibition and Conference Centre. The hotel is nestled in the key business and commercial district of West Bay and just 30 minutes’ drive from the new Hamad International Airport. The perfect choice for both business and leisure traveler. An elegant hotel with 381 guest rooms, suites and apartments spread over 47 floors. Each contemporary room features floor to ceiling windows that have exceptional view of the sea and city skyline. The hotel features the iconic Club Rotana Lounge on the 24th floor, which is a hotel within a hotel delivering an outstanding and personalized hospitality experience. Guests are spoilt for choice with 7 distinctive dining venues that set the hotel apart as a destination in itself. For conferences, exhibitions, meetings, weddings and social events the hotel offers an extensive range of multi-functional meeting and event spaces. Bodylines Fitness & Wellness Club, offers a fully equipped gym, massage treatments, outdoor terrace and swimming pool. City Centre Rotana Doha is bringing Rotana’s distinctive brand of hospitality to Qatar.