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Host / Hostess - Saudi National

Al Marwa Rayhaan by Rotana Makkah, Saudi Arabia Posted 2018/02/20 06:54:56 Ref: JB3774769

Job Description

We are currently looking for young, dynamic, self motivated female Food & Beverage professionals who want to move their careers forward.



As a Hostess you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as:



•Offer consistently professional, friendly, warm and engaging service

•Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact

•Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner

•Set up the outlet prior to the business hours along with the service team

•Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables

•Observe the cleanliness and maintenance of the outlet and the entrance area

•Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact

•Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests

•Contribute in setting up the outlets database

•Reassure the guests’ satisfaction upon their departure.

Skills

Education, Qualifications & Experiences



You should ideally have a diploma / degree in hospitality with preferable previous experiences in the Food & Beverage Department within a hotel. You must deal in a polite and sophisticated manner and have an excellent command of the English language, both spoken and written. Multiple language ability is considered as additional advantage.



Knowledge & Competencies



The ideal candidate will be service orientated and strive to exceed the expectations of our guests at every turn. You are enthusiastic and committed with good interpersonal skills and a positive attitude and a great smile, be smart in appearance and well groomed, while possessing following additional competencies:



Understanding the Job

Taking Responsibility

Recognizing Differences

Customer Focus

Customer Focus

Adaptability

Teamwork

Job Details

Job Location Makkah, Saudi Arabia
Department Food & Beverage
Joining Date 2021-12-26
Employment Status Full time
Employment Type Entry level
Number of Vacancies 1
Property Type Managed Property

About This Company

Al Marwa Rayhaan by Rotana

Hospitality & Accomodation Mecca, Saudi Arabia http://www.rotana.com/rayhaanhotelandresorts/kingdomofsaudiarabia/makkah/almarwarayhaanbyrotana

Located in the first row of Makkah's Abraj Al Bait development, Al Marwa Rayhaan by Rotana - Makkah is a 5-star hotel offering 513 well appointed rooms and suites with luxurious bathrooms and modern design complementing the values of the contemporary Arabian culture. With all rooms and suites newly renovated and refurbished with a unique holy view of Masjid Al Haram and the Kaaba. In this ever-changing world, some of our guests seek to reflect their values in their choice of accommodation. An Arabic name that refers to an aromatic plant mentioned in the sayings of prophet in the Holy Quran, Rayhaan reflects our respect for the culture and beliefs of our guests and our dedication to fostering a new Arabia in today's world. Al Marwa Rayhaan by Rotana offers four distinctive food and beverage venues, most of them with direct views of Al Haram Al Shareef. Indulge in a unique dining experience at Al Shorfa restaurant which offers daily buffet over breakfast, lunch and dinner, in addition to a la carte menu during sunset for an unmatched holy experience.

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