Job Posting Status is Cancelled Please note that the job is not published for job seekers and you will not receive any applicants due to the job status.
Upload
Job Description
We are currently seeking passionate and dynamic guest focused professionals who pride themselves on their ability to deliver extraordinary levels of customer service to our guests.
As an Operations Support Coordinator you are responsible to facilitate the guest’s arrival, stay experience and departure by streamlining the operation and communication between all operational departments to ensure every guest stay will become a memorable experience whereby. Reporting to Director of Operations Support, your role will include key responsibilities such as:
•Maintain effective communication with all related departments to ensure a smooth service delivery
•Coordinate with all other operational departments to ensure all requirements are communicated effectively and efficiently
•Ensure all arriving guests rooms are either assigned prior to arrival or are sufficiently available for the Front Desk to allocate upon arrival
•Maintain an up to date knowledge of all groups in terms of arrival, stay and departure requirements and communicate this with the departments.
•Ensure all guest billing is prepared prior to departure to avoid any delays or discrepancies
•Ensure all accounting auditing practices are in compliance with company policy
•Comply with the hotel environmental, health and safety policies and procedures
Skills
Education, Qualifications & Experiences
You should have previous experiences in the Front Office or Reservations Department within a hotel. Further, you must be fluent in written and spoken English and have an immaculate personal presentation along with a high aptitude for customer care. Computer literate and knowledge of Opera will be highly regarded.
Knowledge & Competencies
The ideal candidate should be able to work with a multi-cultural team, display high interpersonal skills and possess the following competencies:
Adaptability
Customer Focus
Drive for Results
Effective Communication
Planning for Business
Supervising Operations
Supervising People
Teamwork
Understanding Differences
Understanding Hotel Operations
Job Details
Preferred Candidate
About This Company
Centro Shaheen
Hospitality & Accomodation Jeddah , Saudi Arabia https://www.rotana.com/centrohotels/kingdomofsaudiarabia/jeddah/centroshaheenCentro Shaheen is the first property under Centro hotels by Rotana brand to open in Jeddah, Saudi Arabia. Conveniently located on Al Madina Road, the hotel is close to Haifaa Mall, and the major commercial centres, local/traditional markets, consulates and ministries, all walking distance away. Centro Shaheen is in close proximity to Al Tahlia street, and only 5 minutes’ drive away to Jeddah Corniche. With chic looks and slick delivery underlying its service offering, Centro is an inspired philosophy that sets an unparalleled benchmark for the traveller who appreciates style and sophistication but also value for money. Centro is a lifestyle hotel brand that is young and fresh in its approach, original in its presentation, and dynamic in its offerings.