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Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Head Housekeeping Supervisor you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
•Assign tasks to the Housekeeping Supervisor and Room Attendants and show presence on the ‘floors’
•Check the maintenance of the equipment used by the employees and ensure that it is cleaned and stored correctly
•Ensure the correct and economical use of cleaning agents and their safe storage and that the all day to day maintenance is reported promptly and followed up
•Ensure that all vacuuming, polishing, carpet care, general cleaning is done in a professional manner and according to established schedules
•Responsible for implementing trainings of all team members and ensure they understand the purpose of their role and standards required
•Thorough knowledge of all the products and services provided by Housekeeping
Skills
Education, Qualifications & Experiences
You should ideally have a degree in hospitality with previous experiences in the Housekeeping Department within a hotel. Excellent written and verbal English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
Knowledge & Competencies
The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You demonstrate initiatives at all times and lead and support your subordinates by example and with a hands on approach. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
About This Company
Centro Olaya
Hospitality & Accomodation Riyadh, Saudi Arabia https://www.rotana.com/centrohotels/kingdomofsaudiarabia/riyadh/centroolayaCentro is a modern, stylish and affordable lifestyle business hotel. Centro Olaya, the latest Centro property in Riyadh under the ‘Centro by Rotana’ brand, is centrally located in the heart of the Saudi capital, close to the city’s major business centres, leisure attractions and transportation services. Strategically situated between King Fahd Road and Olaya Street and few steps away from Tahliya street – renowned as the city’s premier shopping district – major retail centres including Faisaliah Centre and Centria Mall are located a short walk away, while the city’s Exhibition Centre is 15 minutes away by car. Featuring a modern, cutting-edge design, quality guest amenities, and unrivalled service standards, Centro is an inspired brand that sets a new benchmark for business and leisure travellers seeking style, sophistication and value for money. Centro is a lifestyle hotel brand that is young and fresh in its approach, original in its presentation, and dynamic in its offerings.