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Job Description
We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Credit Officer you are responsible to assist the Credit Manager in running the Credit Department in a smooth and effective way and in compliance with all policies, whereby your role will include key responsibilities such as:
• Examine all credit demands originating through the hotel department for credit customers
• Supervise Accounts Receivable activities in terms of billings, payment postings and internal follow-ups
• Follow up collections of Accounts Receivable, taking all necessary actions to secure timely payment and emphasizing on overdue amounts
• Ensure that necessary information in regard to overdue account is supplied to the Credit Manager periodically
• Respond to guest, credit card queries and account disputes
• Review guest ledger high balances and make necessary follow ups with Front Office to secure additional credit information or obtain immediate settlement
• Organize global billings for conventions, seminars and groups in order to ensure that all services were charged according to the agreement
• Control the advance deposits account and ensure that credits are applied properly or refunded if not used
Skills
Education, Qualifications & Experiences
You should have a degree in hotel management or accounting and at least one year previous experiences within a hotel environment. Excellent verbal and written English communication skills and computer literacy is a must, while knowledge of Opera, Micros, FBM and SUN System is an asset.
Knowledge & Competencies
The ideal candidate will be results oriented and a self motivator along with a positive attitude. You have the ability to think laterally and analytical, display a high level of integrity and have the ability to identify, impact and influence others. You are a strong team player, enthusiastic and flexible, while possessing following additional competencies:
Understanding Hotel Operations
Teamwork
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Effective Communication
Adaptability
Customer Focus
Driving for Results
Job Details
Preferred Candidate
About This Company
Arjaan by Rotana Dubai Media City
Hospitality & Accomodation Dubai, United Arab Emirates http://www.rotana.com/arjaanhotelapartments/unitedarabemirates/dubai/arjaanbyrotanadubaimediacityLocated in the heart of Dubai Media City, Arjaan by Rotana features modern style luxurious home away from home comforts with world-class hospitality services; part of a multi-functional complex that includes an upscale office tower, a courtyard and food court. Arjaan Dubai is ideally located 15 km from Dubai International Financial City and 25 km from Dubai International Airport and a few steps away from the Dubai tram connecting you to other parts of the city. Other attractions in the vicinity include the city’s major shopping malls, golf clubs, the famous JBR district and Dubai Marina. Arjaan by Rotana – Dubai has 242 tastefully furnished rooms, suites, studios and fully furnished Apartments. We cater to all your Business, Leisure, Family and Long-term requirements. The hotel rooms, suites and studios are perfect for your business and relaxing family getaway while enjoying the privacy of your own temperature controlled plunge pool in one of our 18 Premium Suites, Studios or Apartments. The one, two and three bedrooms, suites and apartments will offer you your home away from Home feel as they are fully equipped for your Long Term needs. Dining options include 24hrs room service, Veranda pool-side snack bar and Cilantro Restaurant; at Cilantro we serve delectable buffets for breakfast, lunch, Friday brunch and theme night dinner. Arjaan also has 6 fully equipped meeting rooms with the latest audio-visual equipment and wireless connection that are set to suit everybody's business needs. State-of-the-art Bodylines Fitness & Wellness Club, as well as a temperature controlled swimming pool for adults and children.