Executive Office - Executive Assistant Manager i/c of Beach Rotana Residences

We are currently seeking for enthusiastic and committed individuals with exceptional communication skills that pride themselves on their ability to deliver extraordinary levels of service and provide creative solutions.

As an Executive Assistant Manager you are responsible to assist the General Manager to oversee the operation of Beach Rotana Residences. The role involves to assist in the development and implementation of the marketing plan, budget and goals program of the hotel to ensure on-going optimum guest satisfaction, sales potential and profitability and will include key responsibilities such as:

• Interact with guests and individuals outside the hotel, including but not limited to current and potential clients, owning company representatives, government officials, travel industry representatives, suppliers, competitors and other members of the local community

• Coordinate functions and activities with the General Manager, Regional, Area and Corporate colleagues as appropriate

• Participate in conducting weekly inspections and ensure physical facilities are kept in optimal condition by full implementations of preventive maintenance programmes and plan and manage the FF&E as directed by the General Manager

• Ensure emergency procedures are practiced and enforced to provide security and safety for guests and colleagues

• Monitor applicable laws and regulations, including health and safety and ensure compliance

• Establish and maintain effective internal communication and meeting structures to ensure optimum teamwork and productivity

• Assure full responsibilities in the absence of the General Manager as appropriate and keep General Manager informed of any unforeseen events

Environment, Health & Safety Responsibilities:

• Adhere with the EHS legislation and EHSMS policies, procedures and EHSMS Manual relevant to their scope of work.
• Conduct and document risk assessment for all procedures and activities with consultation and involvement of departmental colleagues and others, followed by implementation of recommended control measures. Accordingly Health and safety hazard assessment form and Environmental aspect assessment form are prepared.
• Actively participates in all EHS related meetings and acts as EHS Committee member
• Identify and provide required resources in developing and maintaining the EHS system.
• Collect and review relevant EHS data and take action on the outcomes of EHS audits on a regular basis.
• Make sure to fully investigate all incidents reported and to fully implement the preventive measures.
• Ensure effective emergency procedures are in place and practiced regularly.
• Ensure all EHS responsibilities are clearly defined and allocated in position descriptions or duty statements (job descriptions).
• Formulate and implement specific EHS rules for activities conducted within areas under their control, coordinating with other departments or contractors.
• Report to the EHS in-charge, concerned department or General Manager if required in case any colleague or contractors breach EHS rules and procedure within their scope of work.
• Report and document all incidents acquiring within their scope of work, actively participate and cooperate with incident investigation process and take appropriate action as per the investigation recommendation.
• Ensure all colleagues in the department are adequately trained (on job / off job) on EHS on regular basis.

Education, Qualifications & Experiences 

You should ideally have a degree in hospitality management or a related field from an accredited college or university with preferable previous experiences in the same role or with fundamental hotel operation background within a similar market segments. You must be a good computer literate with effective and outstanding communication skills, both verbal and written. 

Knowledge & Competencies 

The ideal candidate will be a leader who is naturally hands on, with an on-site management style, good relationship building skills and the ability to prioritize and make effective decisions. Ideally you are a dynamic and entrepreneurial Manager who invigorates and motivates the operation with confidence and style, while possessing following additional competencies: 

Understanding the Business

Team Building

Planning for Business

Leading People

Valuing Diversity

Managing Operations

Customer Focus

Adaptability

Influencing Outcomes

Drive for Results