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Job Description
We are currently looking for young, dynamic, self motivated female Food & Beverage professionals who want to move their careers forward.
As a Hostess you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as:
•Offer consistently professional, friendly, warm and engaging service
•Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact
•Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner
•Set up the outlet prior to the business hours along with the service team
•Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables
•Observe the cleanliness and maintenance of the outlet and the entrance area
•Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact
•Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests
•Contribute in setting up the outlets database
•Reassure the guests’ satisfaction upon their departure.
Skills
Education, Qualifications & Experiences
You should ideally have a diploma / degree in hospitality with preferable previous experiences in the Food & Beverage Department within a hotel. You must deal in a polite and sophisticated manner and have an excellent command of the English language, both spoken and written. Multiple language ability is considered as additional advantage.
Knowledge & Competencies
The ideal candidate will be service orientated and strive to exceed the expectations of our guests at every turn. You are enthusiastic and committed with good interpersonal skills and a positive attitude and a great smile, be smart in appearance and well groomed, while possessing following additional competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork
Job Details
About This Company
Pearl Rotana
Hospitality & Accomodation Abu Dhabi, United Arab Emirates https://www.rotana.com/rotanahotelandresorts/unitedarabemirates/abudhabi/pearlrotanaLocated at the heart of Abu Dhabi’s business district, the Pearl Rotana Capital Centre is a modern deluxe hotel. The Abu Dhabi National Exhibition Centre (ADNEC) is just steps from the property, while the city’s Downtown and Yas Island are a short drive away. Pearl Rotana is just 20 minutes from Abu Dhabi International Airport. Pearl Rotana’s 315 rooms and suites have been designed to suit the needs of business, leisure travellers and families alike. Featuring one and two-bedroom suite options, Club Rotana rooms and suites offer added benefits including complimentary access to the Club Rotana lounge. Try all 5 of Pearl Rotana’s unique dining options. Taste Italian home cooking at Dino’s Bistro Italiano, have breakfast at Saffron, sip tea and chat at Chai Lobby Lounge, tuck into small plates at The Warehouse wine & tapas bar or enjoy a refreshment at Aquarius Pool Bar. In-room dining is available too, while Club Rotana guests can dine in a dedicated lounge. Our 7 venues for meetings and events include the latest technology to cater to your executive and social needs. Keep fit, go for a dip or just take time out and relax at Bodylines Fitness & Wellness Club featuring a well-equipped gymnasium, rooftop pool, sauna, steam and massage rooms.