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Job Description
We are currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.
As a Minibar Attendant you are responsible to provide basic support and service task, aiming for the highest possible customer satisfaction and the role will include key responsibilities such as:
•Perform task as per instructions from the immediate Supervisor and as per duty schedule
•Perform task in close cooperation with the Room Service / Guest Relation / Front Office and other key service departments
•Perform all duties related to the mini bar operation and relieve the Supervisor during his / her absence
•Work within the team to prepare all mise en place according to 24 hours service requirements
•Ensure proper appearance and grooming while on duty
•Answer the Room Service telephones, if and when required
•Good knowledge of the Room Service menu in order to answer guests’ queries
•Be familiar with all relevant issues concerning the Room Service
•Report cleanliness and maintenance issues to the immediate Supervisor
•Keep all occupancy information containing documents under close cover during the work on the floors
•Attend regular training session in line with the departmental SOP’s
•Familiar with the company’s internal policies and safety procedures.
Skills
Education, Qualifications & Experiences
You should ideally have a vocational training in food and beverage with preferable previous experiences in a similar role. Good English communication skills are essentials. Computer knowledge and additional language skills are an advantage.
Knowledge & Competencies
The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ individual with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork
Job Details
About This Company
Amwaj Rotana - Jumeirah Beach
Hospitality & Accomodation Dubai, United Arab Emirates http://www.rotana.com/rotanahotelandresorts/unitedarabemirates/dubai/amwajrotanaLocated by the beach on Dubai’s glamorous and cosmopolitan leisure and retail promenade, The Walk, Amwaj Rotana is one of the finest five-star luxury hotels in the Marina district. With popular attractions right on its doorstep, from the famous Jumeirah Beach and bustling Beach Mall with its children’s waterpark, to Bluewaters Island, home to the world’s tallest Ferris Wheel, Ain Dubai, it is a convenient and luxurious destination for business and leisure travellers. Dubai International Airport and Al Maktoum International are both a 25-minute drive from the property. Enjoy the sophistication and space of our 301 elegantly-furnished rooms and suites, all featuring private balconies with stunning views of Jumeirah Beach, the Arabian Gulf and the Palm Jumeirah, plus complimentary Wi-Fi. Upgrade to our bespoke Club Rotana rooms and make the most of our hotel-within-a-hotel concept offering exclusive benefits and privileges, including lounge access. Experience our award-winning food and beverage venues including the world-famous Benihana Restaurant, serving delicious American-Japanese Teppanyaki; JB’s Gastropub, with a menu inspired by British and American pub favourites; the chic Rosso Restaurant and Bar offering authentic Italian flair; and our all-day dining venue, Horizon, showcasing the world’s most popular cuisines. For a casual get together with friends, try the funky Arabesque Fumo Lounge by Rosso; sip a relaxing drink by the pool at the Sundeck Pool Bar; or enjoy a quick bite and coffee or freshly-squeezed juice at the Atrium Lobby Lounge. For business meetings or events with distinction, choose from three conference rooms and the world-class Sadaf Ballroom, all equipped with state-of-the-art technologies. Keep in shape or take time to relax at the Bodylines Fitness & Wellness Club with outdoor swimming pools and a sun terrace, a fully-equipped fitness centre, a Jacuzzi, steam and sauna rooms and beautiful Jumeirah coastline views as a backdrop.