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Job Description
We are currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.
As a Shisha Man you are responsible to provide basic support and service task to the outlet aiming for the highest possible customer satisfaction and your role will include key responsibilities such as:
•Ensure that the service to the guest is as per hotel standards in order to maximize guest satisfaction and departmental profit
•Interact positively and professionally with guest, colleagues and other departments as appropriate and required
•Welcome guests on arrival and help to seat them
•Recommend and suggest specialties to guest and up sell whenever possible
•Take order from guests, put item through micros and follow through service in compliance with hotel standards, clearing and resetting tables once the guests have finished
•Collect supplies from store and ensure all side stations are correctly stocked, tidy and clean
•Report any breakage to Superiors
•Attend all regular departmental briefings and contribute to an open communication within the assigned team
•Be familiar with the company’s internal policies and safety procedures.
Skills
Education, Qualifications & Experiences
You should ideally have a vocational training within the Food and Beverage with preferable previous experiences in a similar role. Good English communication skills are an advantage and Arabic knowledge essential.
Knowledge & Competencies
The ideal candidate will be customer driven and an extremely proactive individual with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
About This Company
Fujairah Rotana Resort & Spa - Al Aqah Beach
Hospitality & Accomodation Fujairah, United Arab Emirates https://www.rotana.com/rotanahotelandresorts/unitedarabemirates/fujairah/fujairahrotanaresortandspaNestled between the glistening shores of the Indian Ocean and the magnificent Hajar mountain range, the five-star Fujairah Rotana Resort & Spa is a true retreat for guests seeking the ultimate getaway, from fun-filled family vacations and relaxed group stays to romantic breaks for couples. Swaying palms, picturesque water features, lush green gardens and a pristine sandy beach create a tranquil setting for this resort haven on the Fujairah coast. All 250 rooms and suites are designed with comfort and relaxation in mind, reflecting the casual atmosphere of this palazzo-style resort with its sun-washed terraces, balconies and manicured gardens. The tempting collection of six diverse casual-dining options includes the Waves Beach Restaurant and the Tropicana sunken pool bar, while secluded beach and garden spaces play host to a range of events, from weddings and private parties to team-building and al fresco meetings. All venues can be customised to suit the occasion, with three flexible indoor meeting rooms and a spacious ballroom. Promising fun and relaxation, resort facilities include two swimming pools, the Flipper’s Kid’s Club, Zen the spa at Rotana, Bodylines Fitness & Wellness Club, exclusive Tropicana Beach Club, and a private beach, home to an exciting range of activities, from beach volleyball to PADI-certified diving and water sports.