Food & Beverage - Waiter / Waitress

We’re currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.

As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:

General Duties and Responsibilities:

• Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel
• Greet & seat customers and serve them in a professional, discreet & personalized way
• Acquire in depth knowledge of the Food & Beverage menu of the assigned outlet in order to assist and provide advice to Guests
• Consistently monitor quality of Food & Beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet & upkeep of all service equipment
• Responsible for all service preparations before, during & after the service (mis-en-place & mis-en-scene)
• Ensure minimum wastage, breakage and spoilage.
• Actively use up selling techniques to exceed Guest expectations and increase revenue 

Environment, Health & Safety Responsibilities:

• To comply with all policies and procedures of EHS manual.
• Adopt work practices that support EHS programs.
• Take reasonable care not only for the safety of his/her own health but also for the safety of other people who may be affected by their conduct in the work place.
• Look for guidance for all new or modified work procedures.
• Make sure to report immediately any hazardous conditions, near misses and injuries to the supervisor.
• Must not intentionally place at risk the health or safety of any person in the workplace.
• Must be involved in training and other environment, health and safety activities where required.
• Handle / use all provided resources, facility and tools in a safe manner.
• Wear personal protective equipment as provided and instructed.
• Ensure to use equipment in compliance with appropriate guidance without intentional interference or misuse.

Education, Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.

Knowledge & Competencies

The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:

Adaptability
Customer Focus
Recognizing Differences
Taking Responsibility
Teamwork
Understanding the Job