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Head Housekeeping Supervisor

Khalidiya Palace Rayhaan by Rotana Abu Dhabi, UAE Posted 2023/01/09 16:16:09 Ref: JB4653673

Job Description

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Head Housekeeping Supervisor you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

• Assign tasks to the Housekeeping Supervisor and Room Attendants and show presence on the ‘floors’
• Check the maintenance of the equipment used by the employees and ensure that it is cleaned and stored correctly
• Ensure the correct and economical use of cleaning agents and their safe storage and that the all day to day maintenance is reported promptly and followed up
• Ensure that all vacuuming, polishing, carpet care, general cleaning is done in a professional manner and according to established schedules
• Responsible for implementing trainings of all team members and ensure they understand the purpose of their role and standards required
• Thorough knowledge of all the products and services provided by Housekeeping

Skills

Education, Qualifications & Experiences

You should ideally have a degree in hospitality with previous experiences in the Housekeeping Department within a hotel. Excellent written and verbal English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

Knowledge & Competencies


The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You demonstrate initiatives at all times and lead and support your subordinates by example and with a hands on approach. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results

Job Details

Job Location Abu Dhabi, UAE
Department Housekeeping
Employment Status Full time
Employment Type Mid-Career
Number of Vacancies 1
Property Type Managed Property

About This Company

Khalidiya Palace Rayhaan by Rotana

Hospitality & Accomodation Abu Dhabi, United Arab Emirates http://www.rotana.com/rayhaanhotelandresorts/unitedarabemirates/abudhabi/khalidiyapalacerayhaanbyrot

Escape to the 5-star family-resort with one of the biggest pools and 200 meters private beach in Abu Dhabi! Khalidiya Palace Rayhaan by Rotana offers 443 splendid rooms and suites with their modern design complementing the values of the contemporary Arabian culture, in an alcohol free environment. Enjoy a family-friendly occasion with our dedicated facilities for children. Featuring an outdoor children’s pool, Flippers Kids Club, playroom as well as a fun, friendly and certified team. Restaurants All preferences can be filled, from authentic Arabic flavours served at Kamoon restaurant, to international dishes at Horizon our all-day dining restaurant. The pool bar and lounge also exuding a mixture of modern and traditional atmosphere are good places to take time for self. Wellness and Massage Our layers of services go through all demands. From an invigorating massage after a long journey, though aromatherapy, to couple massages. All tensions can be released and all tastes satisfied. Our Meeting rooms will provide business travelers with everything they need to conduct successful events and conferences.

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