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Job Description
As a Hostess you are responsible to receive and give a warm welcome to our Guests, providing an efficient and courteous approach at all times.
General Duties and Responsibilities:
- Offer consistently professional, friendly, warm and engaging service
- Welcome Guests to the assigned outlet, receive and conduct Guests to tables, ensure that they are attended to and be available for them at all times as a point of contact
- Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner
- Set up the outlet prior to the business hours along with the service team
- Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables
- Observe the cleanliness and maintenance of the outlet and the entrance area
- Assure the well-being of all Guests by maintaining a close, friendly, yet discrete contact
- Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a Guest requests
- Contribute in setting up the outlets database
- Reassure the Guests’ satisfaction upon their departure
- Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures
Skills
We are currently looking for young, dynamic, self motivated female Food & Beverage professionals who want to move their careers forward.
As a Hostess you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as:
- Offer consistently professional, friendly, warm and engaging service
- Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact
- Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner
- Set up the outlet prior to the business hours along with the service team
- Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables
- Observe the cleanliness and maintenance of the outlet and the entrance area
- Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact
- Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests
- Contribute in setting up the outlets database
- Reassure the guests’ satisfaction upon their departure
You should ideally have a diploma / degree in hospitality with preferable previous experiences in the Food & Beverage Department within a hotel. You must deal in a polite and sophisticated manner and have an excellent command of the English language, both spoken and written. Multiple language ability is considered as additional advantage.
The ideal candidate will be service orientated and strive to exceed the expectations of our guests at every turn. You are enthusiastic and committed with good interpersonal skills and a positive attitude and a great smile, be smart in appearance and well groomed
Job Details
Preferred Candidate
About This Company
Capital Centre Arjaan by Rotana
Hospitality & Accomodation Abu Dhabi, United Arab Emirates https://www.rotana.com/arjaanhotelapartments/unitedarabemirates/abudhabi/capitalcentrearjaanbyrotanaCapital Centre Arjaan by Rotana is conveniently located few steps away from Abu Dhabi National Exhibitions Centre (ADNEC) and a few minutes’ drive from the centre of Abu Dhabi, Yas Island attractions and Abu Dhabi International Airport. All of this makes the hotel a perfect choice for both, long-term business travellers and families who want to be in the centre of it all. Capital Centre Arjaan by Rotana is an upscale property offering 259 modern fully furnished studios and suites. With rooms ranging from classic studios, one bedroom suites & two bedroom suites, the hotel is an ideal destination for long-term guests seeking a hassle free experience to settle down in the capital. The hotel offers two dining experiences. Tamarind restaurant features buffet breakfast that won’t leave a gourmet dissatisfied. Aroma Lobby Lounge offers a selection of teas, coffees, soft drinks and tasty pastry. 5 meeting rooms can accommodate up to 120 delegates and were designed for the new genre of executives, who value efficient solutions. Bodylines Fitness & Wellness Club will help you keep fit and relaxed during your stay with its gymnasium, open-air swimming pool, sauna and steam rooms and massage rooms.