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Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Housekeeper you are responsible for the daily operation of the Housekeeping Department and guide and develop a committed multicultural team to ensure the impeccable Rotana standards are met in all areas. The role involves bringing all the knowledge and standards required to maintain and surpass the guests highest expectations and will include key responsibilities such as:
• Maintain all hotel guest rooms and public areas, plus the ‘heart of house’, ensuring the highest standards of cleanliness are met
• Establish standards and guidelines to ensure total guest satisfaction and team productivity in compliance with SOPs
• Supervise training of all housekeeping team members to ensure successful operation
• Measure, interpret and evaluate working standard of the department
• Create and maintain good working relationships within and with other departments
• Control all purchases for the department and be consistently aware of quality and cost
• Show by personal example a philosophy of work and conduct consistent with the professionalism expected
• Manage and control all operation equipment, linen and uniforms
• Set short and long term strategies for the department
Skills
Education, Qualifications & Experiences
You should be a college / university degree graduate with previous management experience in the Housekeeping Department of a hotel or resort. Technically you will have fluency in both written and spoken English and knowledge of Micros / Opera coupled with administration, organizational computer literacy skills.
Knowledge & Competencies
The ideal candidate will be an exceptionally strong professional with an eye for detail and a passion for high quality hotel keeping. You will be a self motivator, flexible and creative in order to develop innovative options in the best interest of guests and the hotel and should possess following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
About This Company
Hala Arjaan by Rotana
Hospitality & Accomodation Abu Dhabi, United Arab Emirates http://www.rotana.com/arjaanhotelapartments/unitedarabemirates/abudhabi/halaarjaanbyrotanaStrategically located on Hamdan Street, Hala Arjaan by Rotana is a deluxe hotel apartment for business and leisure travellers. Situated in the heart of the business district, the hotel is within walking distance of some of the capital's most famous landmarks and attractions. Abu Dhabi Mall and the beautiful Corniche are a short walk from the hotel while Al Maryah Island and the iconic building of Cleveland Clinic Abu Dhabi are a stone's throw away. Major attractions at Yas Island are a short drive and travellers can reach Abu Dhabi International Airport in just 30 minutes. Hala Arjaan by Rotana has 166 rooms featuring comfortable furnishings and modern conveniences fulfilling guest's expectations. Choose to check-in to one of the six categories of rooms nestled in 19 floors with perks like free Wi-Fi access, plush bedding and marble bathrooms. Every room includes a spacious fully equipped kitchenette for the comfort of the long as well as short staying guests. From local favourites to oriental classics, the culinary spread at The Gallery restaurant is enticing. The restaurant is a trendy all day dining offering buffet breakfast and an appetizing a la carte menu for lunch and dinner. The state-of-the-art Bodylines Fitness and Wellness Club is a haven for relaxation. The recreation centre includes a temperature controlled swimming pool, sauna and steam room along with Aquarius Pool Cafe where snacks and mocktails can be ordered.