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Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an Executive Housekeeper you are responsible for the daily operation of the Housekeeping Department and guide and develop a committed multicultural team to ensure the impeccable Rotana standards are met in all areas. The role involves bringing all the knowledge and standards required to maintain and surpass the guests highest expectations and will include key responsibilities such as:
•Maintain all hotel guest rooms and public areas, plus the ‘heart of house’, ensuring the highest standards of cleanliness are met
•Establish standards and guidelines to ensure total guest satisfaction and team productivity in compliance with SOPs
•Supervise training of all housekeeping team members to ensure successful operation
•Measure, interpret and evaluate working standard of the department
•Create and maintain good working relationships within and with other departments
•Control all purchases for the department and be consistently aware of quality and cost
•Show by personal example a philosophy of work and conduct consistent with the professionalism expected
•Manage and control all operation equipment, linen and uniforms
•Set short and long term strategies for the department
Skills
Education, Qualifications & Experiences
You should be a college / university degree graduate with at least three years previous management experiences in the Housekeeping Department of a hotel or resort. Technically you will have fluency in both written and spoken English and knowledge of Micros / Opera coupled with administration, organizational computer literacy skills.
Knowledge & Competencies
The ideal candidate will be an exceptionally strong professional with an eye for detail and a passion for high quality hotel keeping. You will be a self motivator, flexible and creative in order to develop innovative options in the best interest of guests and the hotel and should possess following additional competencies:
Understanding the Business
Influencing Outcomes
Planning for Business
Team Building
Valuing Diversity
Leading People
Adaptability
Drive for Results
Customer Focus
Managing Operations
Job Details
Preferred Candidate
About This Company
Capital Centre Arjaan by Rotana
Hospitality & Accomodation Abu Dhabi, United Arab Emirates https://www.rotana.com/arjaanhotelapartments/unitedarabemirates/abudhabi/capitalcentrearjaanbyrotanaCapital Centre Arjaan by Rotana is conveniently located few steps away from Abu Dhabi National Exhibitions Centre (ADNEC) and a few minutes’ drive from the centre of Abu Dhabi, Yas Island attractions and Abu Dhabi International Airport. All of this makes the hotel a perfect choice for both, long-term business travellers and families who want to be in the centre of it all. Capital Centre Arjaan by Rotana is an upscale property offering 259 modern fully furnished studios and suites. With rooms ranging from classic studios, one bedroom suites & two bedroom suites, the hotel is an ideal destination for long-term guests seeking a hassle free experience to settle down in the capital. The hotel offers two dining experiences. Tamarind restaurant features buffet breakfast that won’t leave a gourmet dissatisfied. Aroma Lobby Lounge offers a selection of teas, coffees, soft drinks and tasty pastry. 5 meeting rooms can accommodate up to 120 delegates and were designed for the new genre of executives, who value efficient solutions. Bodylines Fitness & Wellness Club will help you keep fit and relaxed during your stay with its gymnasium, open-air swimming pool, sauna and steam rooms and massage rooms.