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Housekeeping - Housekeeping Supervisor

Pearl Rotana Abu Dhabi, UAE Posted 2017/02/07 12:39:48 Ref: JB3617905

Job Description

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Housekeeping Supervisor you are responsible to supervise the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role will include key responsibilities such as:

•Prepare Housekeeping Attendants job assignments

•Issue keys and supplies to Housekeeping Attendants

•Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action

•Attend daily meetings and receive special instructions

•Receive check-outs before reporting them as vacant

•Receive special requests from guests and carry them out

•Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported

•Fill out report and hand over found articles to the lost and found department

•Supervise cleaning of guest rooms, corridors and stairwells

•Train and assist Housekeeping Attendants and advise Superior about performance

•Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained

Skills

Education, Qualifications & Experiences

You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.

Knowledge & Competencies

The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding Hotel Operations

Effective Communication

Planning for Business

Supervising People

Understanding Differences

Supervising Operations

Teamwork

Adaptability

Customer Focus

Drive for Results

Job Details

Job Location Abu Dhabi, UAE
Department Housekeeping
Employment Status Full time
Employment Type Entry level
Manages Others Yes
Number of Vacancies 1
Property Type Managed Property

About This Company

Pearl Rotana

Hospitality & Accomodation Abu Dhabi, United Arab Emirates https://www.rotana.com/rotanahotelandresorts/unitedarabemirates/abudhabi/pearlrotana

Located at the heart of Abu Dhabi’s business district, the Pearl Rotana Capital Centre is a modern deluxe hotel. The Abu Dhabi National Exhibition Centre (ADNEC) is just steps from the property, while the city’s Downtown and Yas Island are a short drive away. Pearl Rotana is just 20 minutes from Abu Dhabi International Airport. Pearl Rotana’s 315 rooms and suites have been designed to suit the needs of business, leisure travellers and families alike. Featuring one and two-bedroom suite options, Club Rotana rooms and suites offer added benefits including complimentary access to the Club Rotana lounge. Try all 5 of Pearl Rotana’s unique dining options. Taste Italian home cooking at Dino’s Bistro Italiano, have breakfast at Saffron, sip tea and chat at Chai Lobby Lounge, tuck into small plates at The Warehouse wine & tapas bar or enjoy a refreshment at Aquarius Pool Bar. In-room dining is available too, while Club Rotana guests can dine in a dedicated lounge. Our 7 venues for meetings and events include the latest technology to cater to your executive and social needs. Keep fit, go for a dip or just take time out and relax at Bodylines Fitness & Wellness Club featuring a well-equipped gymnasium, rooftop pool, sauna, steam and massage rooms.

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