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Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Housekeeping Supervisor you are responsible to supervise the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role will include key responsibilities such as:
•Prepare Housekeeping Attendants job assignments
•Issue keys and supplies to Housekeeping Attendants
•Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
•Attend daily meetings and receive special instructions
•Receive check-outs before reporting them as vacant
•Receive special requests from guests and carry them out
•Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
•Fill out report and hand over found articles to the lost and found department
•Supervise cleaning of guest rooms, corridors and stairwells
•Train and assist Housekeeping Attendants and advise Superior about performance
•Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained
Skills
Education, Qualifications & Experiences
You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.
Knowledge & Competencies
The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
Preferred Candidate
About This Company
Centro Sharjah
Hospitality & Accomodation Sharjah, United Arab Emirates http://www.rotana.com/centrohotels/unitedarabemirates/sharjah/centrosharjahCentro Sharjah is uniquely located in close proximity to Sharjah International Airport, Saif Zone business district and University city. The hotel is just 15 minutes away from the city centre. With chic looks and slick delivery underlying its service offering, Centro Sharjah is an inspired philosophy and sets an unparalleled benchmark for the budget conscious business traveller. Centro Sharjah features 306 rooms and suites which are meticulously designed to maximize space, light and efficiency, providing our guests with the latest technology and a selection of contemporary classic furniture where comfort and aesthetics are the keys. The hotel features an all day dining restaurant serving a wide array of international cuisine called c.taste and a 24 hour take away dining concept called c.deli. Three well equipped meeting rooms and Link (the business center) are designed to appeal to those, who value effective solutions and efficient amenities. Guests looking to keep fit during their stay can make the most of our modern gym or rejuvenate with a swim in our outdoor temperature controlled swimming pool, surrounded by lush gardens.