Human Resources Officer - Arabic Speaker

The HR Officer will be responsible to process all administration functions / tasks of the Call Center colleagues ensuring its overall efficiency and effectiveness.

• Follow up with candidates on legal documents. Prepare offer letters and follow up on the process of signature.
• Coordinate with GRM on the visa process.
• Prepare all necessary documents of new joiners to ensure payroll activation and coordinate candidate arrivals to ensure all new joiners are integrated smoothly.
• Conduct the Human Resources Orientation for new joiners and register them in the punching system.
• Assist leavers with their exit procedures to facilitate a smooth departure from the Centre.
• Assist in the administration to ensure leavers receive their final dues as per the Country labour law.
• File and update all Colleagues’ related documents in their personal files and HRS, to ensure compliance.
• Post new joiners and deletes leavers from the payroll system to maintain the HRIS and payroll systems always up to date.
• Insert and Approve all entries on the payroll system. Amend the daily attendance on Bayan.
• Manage the leave administration to ensure accurate record keeping and have colleagues avail their leave entitlements smoothly.
• To apply medical insurance for new joiners and cancel for leavers.
• To prepare salary certificate for bank purposes.
• Request to prepare Rotana ID Cards from the Corporate Office and cancel for leavers.
• Process the monthly payroll of all Call Centre Colleagues and maintain updated payroll records of each Colleague.

• Verify and submit various Colleague documentation for further approval, as per the approval matrix. These include vacation requests, final settlements, HR action forms etc
• Coordinate closely with the Human resources team for all Colleague documentation and any discrepancies with relation to Colleague records
• Update the payroll system with Colleague bank information prior to salary processing
• Prepare the monthly payroll within the cut off date and arrange for bank advices to be signed and submitted to the bank prior to the last day of each month
• Prepare all payroll reports and Journal vouchers as per the standards
• Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures.         

We are currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.

As a Human Resources Officer you are responsible to process all administration functions / tasks of the Call Center colleagues ensuring its overall efficiency and effectiveness in order to meet the strategic business objectives. The role will be on temporarily basis and will include key responsibilities such as:

• Follow up with candidates on legal documents. Prepare offer letters and follow up on the process of signature. Coordinate with GRM on the visa process.
• Ensure payroll activation and coordinate candidate arrivals to ensure all new joiners are integrated smoothly. Conduct the Human Resources Orientation for new joiners and register them in the punching system.
• Assist leavers with their exit procedures to facilitate a smooth departure from the Centre and  in the administration to ensure leavers receive their final dues as per the Country labour law.
• File and update all Colleagues’ related documents in their personal files and HRS, to ensure compliance.
• Handles medical insurance for new joiners and leavers.
• Process the monthly payroll of all Call Centre Colleagues and maintain updated payroll records of each Colleague
• Manage the leave administration to ensure accurate record keeping and have colleagues avail their leave entitlements smoothly. To prepare salary certificate for bank purposes.
• Prepare the monthly payroll within the cut off date and arrange for bank advices to be signed and submitted to the bank prior to the last day of each month as well as all payroll reports and Journal vouchers as per the standards.