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Job Description
We’re currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Secretary you are responsible to provide a full range of secretarial and administrative support activities to the HR Manager, inclusive of highly confidential and sensitive matters to ensure smooth operation of the Human Resources office whereby your role will include key responsibilities such as:
• Organize daily incoming correspondence, make preliminary assessment and handle/respond as appropriate
• Manage the Human Resources Manager’s diary and ensure that trace file is checked and actioned on a daily basis
• Maintain all employee files and handle telephone calls as per Rotana standard and take messages and prioritize where necessary
• Keep calendar constantly updated to facilitate appointment and meeting schedules
• Establish and maintain various filing/records/database of business contacts, trace pending items and follow up as appropriate
• Arrange for various meetings, take minutes, including board of directors meetings, as well as any management meeting as they arise
• Coordinate daily communication and briefing between the Human Resources Manager, Government Relations Officer, etc
• Organize business travel arrangements and other duties as assigned
Skills
Education, Qualifications & Experiences
You should ideally have a college diploma in secretarial training and relevant previous experiences. You must also have fluency in both written and spoken English and the ability to take sufficient notes at a meeting to prepare record of events. Computer literate & sufficient typing skills to complete 60wpm accurately will be highly regarded.
Knowledge & Competencies
The ideal candidate will be courteous, able to work with minimal supervision, be discreet and capable of dealing with high level of confidentiality. You are an extremely proactive and ‘switched on’ person with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player with a concern for quality, while possessing following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
Preferred Candidate
About This Company
Al Jaddaf Rotana
Hospitality & Accomodation Dubai, United Arab Emirates https://www.rotana.com/rotanahotelandresorts/unitedarabemirates/dubai/aljaddafrotanaLocated in the thriving Al Jaddaf district, a premier business and lifestyle community connecting old and new Dubai, Al Jaddaf Rotana Suite Hotel offers guests luxury, convenience, and outstanding leisure, dining, and meetings facilities. The 5-star hotel is close to the upscale Culture Village, as well as major malls and attractions including Dubai Festival City, Dubai Frame and Dubai Mall and just 10 minutes by road from both Dubai International Airport and Dubai International Financial Centre. With 318 modern and luxury hotel rooms and suites, all elegantly furnished with pool or city views, spacious living areas and kitchenettes, the 5 star hotel is ideal for business and leisure travellers, including families visiting the city. Our exclusive Club Rotana Lounge, exclusive to guests in selected rooms and suites, features a comfortable relaxation space, private meeting room, dining area and a business corner, as well as a highly personalised service, including assistance with special requests and bookings (Opening soon). The lounge serves complimentary breakfast, high tea and evening canapés and cocktails, as well as tea, coffee, juices, and soft drinks throughout the day. A premium dining destination in the heart of Al Jaddaf, our five world-class dining venues include Timo, bringing authentic Italian cuisine with style; Neom, bringing Pan-Arabian flavours to life in classic and specialty dishes; the sophisticated The List Bar and the stylish The Tea Room, both located in the lobby; and the Aquarius pool bar where you can stay cool and refreshed. Guests can also dine in the comfort of their own room or suite, with a 24-hour in-room dining menu available around the clock.