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Job Description
We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an IT Supervisor your role will include key responsibilities such as:
• Monitor the operation and security of all computer hardware and ensure that it is operating properly
• Serve as primary contact for all servicing of computers, printers, etc.
• Maintain a sufficient inventory of all office and computer supplies
• Maintain all hardware and software logs updated as per departmental working procedures
• Maintain the documentation of all hardware configuration and inventory
• Maintain the documentation of the telephone system configuration and all MPT lines
• Understand all the department working procedures and perform the related tasks as described
• Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.
• Maintain all users access request and authorizations (Win2000, E-mail, Opera, Micros, Novell)
• Respond to all users request and provide them with adequate support
Skills
Education, Qualifications & Experiences
You should have a degree within the information technology field and previous experiences in the same role along with a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to fault, find and rectify subsystems are essentials.
Knowledge & Competencies
The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
About This Company
Khalidiya Palace Rayhaan by Rotana
Hospitality & Accomodation Abu Dhabi, United Arab Emirates http://www.rotana.com/rayhaanhotelandresorts/unitedarabemirates/abudhabi/khalidiyapalacerayhaanbyrotEscape to the 5-star family-resort with one of the biggest pools and 200 meters private beach in Abu Dhabi! Khalidiya Palace Rayhaan by Rotana offers 443 splendid rooms and suites with their modern design complementing the values of the contemporary Arabian culture, in an alcohol free environment. Enjoy a family-friendly occasion with our dedicated facilities for children. Featuring an outdoor children’s pool, Flippers Kids Club, playroom as well as a fun, friendly and certified team. Restaurants All preferences can be filled, from authentic Arabic flavours served at Kamoon restaurant, to international dishes at Horizon our all-day dining restaurant. The pool bar and lounge also exuding a mixture of modern and traditional atmosphere are good places to take time for self. Wellness and Massage Our layers of services go through all demands. From an invigorating massage after a long journey, though aromatherapy, to couple massages. All tensions can be released and all tastes satisfied. Our Meeting rooms will provide business travelers with everything they need to conduct successful events and conferences.