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Job Description
We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.
As a Laundry Supervisor you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, whereby your role will include key responsibilities such as:
•Assist Laundry Manager in enforcing policies, procedures, rules and regulations as per hotel standards
•Supervise and monitor the performance of the laundry employees in order to maintain established standards and provide efficient service to the guests
•Responsible for proper handling of guest and house laundry and establish standards and procedures to ascertain quality of work performed
•Liaise with linen room to ensure that there is adequate clean linen and uniforms and maintain a neat work area
•Follow up with engineering department on preventive maintenance and repair orders
•Check daily production according to priorities and assist in the activities of the maker
•Counter checks that all items processed are spotlessly clean as per hotel standards and guest satisfaction
•Ensure that laundry employees are knowledgeable about hotel services and facilities.
Skills
Education, Qualifications & Experiences
You should ideally have a degree or a vocational training within the laundry operation and previous experience in a similar role. Good command of written and verbal English communication skills are essentials and computer knowledge is an added advantage.
Knowledge & Competencies
The ideal candidate will be customer driven and a courteous individual with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
About This Company
The Cove Rotana Resort - Franchised
Hospitality & Accomodation Ras Al Khaimah, United Arab Emirates http://www.rotana.com/rotanahotelandresorts/unitedarabemirates/rasalkhaimah/thecoverotanaresortWith a serene beachfront location overlooking the azure waters of the stunning Arabian Gulf, The Cove Rotana Resort promises an unforgettable stay in Ras Al Khaimah. This desirable five-star retreat nestled in a tranquil inlet, which blends world-class dining, leisure and meetings facilities with Arabian charm, is the ideal destination for memorable family getaways or staycations and a popular accommodation choice for business travellers and corporate groups. The city centre, Ras Al Khaimah International Airport and major attractions are all conveniently close by. From our 204 stylish and cosy rooms on the resort hillside, which are ideal for couples or solo travellers, to our 78 luxurious villas with one, two or three bedrooms, some with waterside locations and perfect for families or groups of friends, our accommodation suits your needs and the occasion. With Nubian design influences, well thought-out living spaces and modern amenities, you will feel at home at our beautiful resort. From casual fine dining at Basilico Mediterranean Restaurant and a vast buffet of tempting global cuisine at Cinnamon all-day dining restaurant to laid-back meals, light snacks and refreshing drinks in a variety of inspiring locations at Breeze Bar & Lounge, Breakers Beach Bar & Lounge, Laguna Bay Bar and Sunset Pool Bar, our six dining experiences spoil guests for choice. Our in-room dining service is available 24 hours a day and just a phone call away. Enjoy some fun-filled family time, keep fit or simply relax and be pampered at The Cove Rotana Resort, which features a raft of leisure facilities for guests of all ages including a Bodylines Fitness & Wellness Club with a fully-equipped gym, separate spa facilities with seven massage rooms, two infinity pools and a children’s pool, a 600-metre private beach, water sports galore, a raft of fitness activities, from boot camp to boxing, and a Flipper's Kid's Club.