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Job Description
We are currently seeking enthusiastic, dynamic and committed Security Professionals who want to move their career forward along with the growth of the company.
As a Lobby Agent you are responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets, whereby your role will include key responsibilities such as:
• Ensure and guard the safety of guests and employees by walking surveillance rounds and patrol all of the Hotel’s areas
• Respond rapidly to requests for emergency and non-emergency assistance in a professional and hospitable manner
• Detect safety-threatening situations and irregularities like unwanted visitors, mutilation or aggressive behavior
• Obtain all loss reports, investigate, follow-up and determine course of action
• Monitor designated areas on the closed CCTV
• Ensure that ‘Fire Exit’ doors are kept free of blockage at all times and ensure that fire and safety equipments are in their right places
• Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements
Skills
Education, Qualifications & Experiences
You should ideally be a certified Security Officer with previous experiences preferably as a hotel security or a similar security branch background. Additional certifications like CPR, First Aid, BHV or the use of AED (Automatic External Defibrillator) are a definite plus. A good command of English in both written and spoken and to follow safety & security rules and procedures without compromises at all times are essential.
Knowledge & Competencies
The ideal candidate will be hands-on with a positive, proactive and flexible attitude. You will thrive working in a busy environment & stay calm under pressure, have attention to details and should possess following competencies:
Understanding the job
Teamwork
Teamwork
Taking Responsibility
Recognising Differences
Adaptability
Customer Focus
Job Details
About This Company
Fujairah Rotana Resort & Spa - Al Aqah Beach
Hospitality & Accomodation Fujairah, United Arab Emirates https://www.rotana.com/rotanahotelandresorts/unitedarabemirates/fujairah/fujairahrotanaresortandspaNestled between the glistening shores of the Indian Ocean and the magnificent Hajar mountain range, the five-star Fujairah Rotana Resort & Spa is a true retreat for guests seeking the ultimate getaway, from fun-filled family vacations and relaxed group stays to romantic breaks for couples. Swaying palms, picturesque water features, lush green gardens and a pristine sandy beach create a tranquil setting for this resort haven on the Fujairah coast. All 250 rooms and suites are designed with comfort and relaxation in mind, reflecting the casual atmosphere of this palazzo-style resort with its sun-washed terraces, balconies and manicured gardens. The tempting collection of six diverse casual-dining options includes the Waves Beach Restaurant and the Tropicana sunken pool bar, while secluded beach and garden spaces play host to a range of events, from weddings and private parties to team-building and al fresco meetings. All venues can be customised to suit the occasion, with three flexible indoor meeting rooms and a spacious ballroom. Promising fun and relaxation, resort facilities include two swimming pools, the Flipper’s Kid’s Club, Zen the spa at Rotana, Bodylines Fitness & Wellness Club, exclusive Tropicana Beach Club, and a private beach, home to an exciting range of activities, from beach volleyball to PADI-certified diving and water sports.