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Job Description
We are currently looking for young, dynamic, self motivated Recreation professionals who want to move their careers forward.
As a Spa Therapist you are responsible to coordinate with the Head Therapist on the daily operation of the department, delivering high standard of spa treatments and services to all guests, whereby your role will include key responsibilities such as:
•Liaise with the whole spa team and deal with queries in a professional and effective manner
•Perform massage sessions to members and guests in accordance with the massage schedule
•Assist if required with contact and correspondence to guests
•Prepare for and execute of spa services to all guests
•Conduct body and treatment evaluation / reassessments for members and guests on a regular basis with regards to the standards required
•Participate in promotional events and spa demonstrations
•Ensure spa operation follows SOP guidelines and regulations
•Handle customer complaints and therapy queries
•Provide usage reports on therapy services and ensure therapy room cleanliness at all times
•Control the stock and inventory for therapy products and spa consumables
Skills
Education, Qualifications & Experiences
You should be a certified Spa Therapist with ideally internationally experiences within the same role in a hotel or spa environment. You should be able to do over 5 types of massage therapies and preferably have knowledge in reflexology and mud wraps. Good written and verbal English communication skills and strong interpersonal are essentials.
Knowledge & Competencies
The ideal candidate will be a hands-on professional with a good spa background and a true passion to serve and ‘make others feel good’ through excellent customer care. You will be a positive, pleasant and approachable individual with the ability to lead, motivate and improvise in all situations and you should possess following competencies:
Understanding Hotel Operations
Teamwork
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Effective Communication
Adaptability
Customer Focus
Driving for Results
Job Details
Preferred Candidate
About This Company
Al Ain Rotana
Hospitality & Accomodation Al Ain, United Arab Emirates http://www.rotana.com/rotanahotelandresorts/unitedarabemirates/alain/alainrotanaAl Ain Rotana is where you can find a wide variety of services that meet the international standards combined with the culture of Arabia. Situated in the heart of Al Ain and few minutes away from the famed sites of the city, redefine efficient service with an effortless style. This renowned 5 star property is conveniently located near the commercial hub of Al Ain and is 25 minutes drive from the Al Ain International Airport, 120 km from Dubai International Airport and 160 km from Abu Dhabi International Airport. Discover unmatched comfort in any of our 242 elegant rooms, suites, studio, villas and chalets. Our accommodation choices come with facilities and services that will leave you truly relaxed. The hotel's units with Art Deco touches throughout the hotel are elegantly appointed yet offer an extensive array of modern amenities. Six restaurants, bars, and lobby café including Trader Vic's, each with its own unique ambience, service and cuisine, offers a different culinary treat that will surely satisfy your appetite. Our ballroom and meeting rooms are the ultimate venues for seminars, conferences and weddings in Al Ain. In a home away from home, you can wake up to the beautiful view of an enchanting garden and start your day with a swim in the pool, a workout at the gym or relax your mind, revive your soul and rejuvenate your body at Zen the spa at Rotana.