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Job Description
We are currently seeking for passionate and dynamic guest focused Sales & Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
The Key Account Director is the link between the Director of Sales to the entire sales team. Leads and supervises the sales team, oversees the day to day sales activities, implements action plans and accomplishes goals and target set forth by the Director of Sales.
- Generates and maintains area major accounts through various sales activities (face to face sales calls, entertainment, family trip)
- Ensures thorough and complete coverage of sales team for a comprehensive client servicing, account management, achieving targets and maximum productivity
- Set up all sales objectives, action plans and team’s target under the guidance of Director of Sales
- Ensure that selling strategies are adhered to during negotiations and maximizes up selling opportunities of sales team
- Plans and conducts team’s KPOs, mid-year review and yearly appraisals with the presence of Director of Sales
- Review direct competitors and ensures complete awareness by all sales team of competitors activities at all time
- Review, analyze market and competition changes and implement pro-active action plans to meet these changes
- Actively involved in the preparation of rate structures, budget process along with the Director of Sales
- Motivate and train the sales team to ensure their best performance
- Set up detailed orientation plans for new joiners and ensure that comprehensive company, market and portfolio knowledge is acquired.
- Conduct regular reviews and updates
- Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures
Skills
Education, Qualifications & Experiences
You should be holding a bachelor degree in sales and minimum two years post graduate work experiences, ideally within the hotel industry. You must be a computer literate with excellent presentation skills and highly sophisticated communication skills, written and oral with proficiency in English is essential.
Knowledge & Competencies
The ideal candidate will have a service oriented attitude, backed up by a pro active approach and a strong drive for results. In your daily business you show flexibility, display a high level of integrity and professionalism to both colleagues and clients. You are having a track record in exceeding targets with the ability to identify, implement and execute sales strategies and account plans while possessing following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
About This Company
National Sales Office - Abu Dhabi & Al Ain
Hospitality & Accomodation Abu Dhabi, United Arab Emirates https://www.rotana.com/Rotana Hotel Management Corporation PJSC (Arabic: روتانا) is a hotel management company in the Middle East, Africa, and the Balkans. It has a portfolio of over 100 properties in 26 cities and operates five sub brands which include Rotana Hotels & Resorts, Centro Hotels by Rotana, Rayhaan Hotels & Resorts by Rotana, Arjaan Hotel Apartments by Rotana, and The Residences by Rotana. Rotana was founded in 1992, by a partnership between two visionary thinkers, Nasser Al Nowais and Selim El Zyr. Operating as Rotana, it opened its first property, the Beach Rotana Abu Dhabi in 1993 and is today one of the leading hotel management companies within the Middle East, Africa, Eastern Europe and Turkey. Rotana combines a unique understanding of the culture and communities of the Middle East with the collective expertise of an executive team contributing to years of international experience in the service industry.