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Job Description
We’re currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.
As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:
• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue
Skills
Education, Qualifications & Experiences
You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.
Knowledge & Competencies
The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Adaptability
Customer Focus
Recognizing Differences
Taking Responsibility
Teamwork
Understanding the Job
Job Details
About This Company
Rose Rayhaan by Rotana
Hospitality & Accomodation Dubai, United Arab Emirates http://www.rotana.com/rayhaanhotelandresorts/unitedarabemirates/dubai/roserayhaanbyrotanaSetting a benchmark for style, comfort and luxury, the 72-storey building was certified as the World’s tallest hotel from 2009 until 2012. Soaring 333 meters, Rose Rayhaan by Rotana is ideally located on Sheikh Zayed Road, just 5 minutes away from the Dubai International Financial Centre (DIFC) and few steps away from the Financial Centre metro station. The hotel is close to the world’s 2nd largest shopping mall ‘The Dubai Mall’ and a 15-minute drive from Dubai International Airport. The hotel offers 462 luxurious rooms and suites with panoramic views of Dubai overlooking Burj Khalifa. This landmark of Arabian hospitality is home to three Food & Beverage outlets, each with its own distinct sense and place. With a capacity of 108 guests, Petals restaurant is an abode for casual yet stylish all day dining offers, mesmerizing high-quality food which caters to the excellent variety of dishes for breakfast, lunch and dinner. The conference area located on two floors, features 7 meeting rooms, all equipped with the modern audio-visual facilities, wire-free connections and facets. The hotel’s recreation area, Bodylines Fitness & Wellness Club provides a fully-equipped gymnasium, outdoor temperature-controlled swimming pool for adults and children, a newly built aerobics room, treatment rooms for massage and skin care as well as a separate sauna, steam room and Jacuzzi.