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Job Description
We’re currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.
As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:
• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue
Skills
Education, Qualifications & Experiences
You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.
Knowledge & Competencies
The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Adaptability
Customer Focus
Recognizing Differences
Taking Responsibility
Teamwork
Understanding the Job
Job Details
Preferred Candidate
About This Company
Yas Island Rotana - Franchised
Hospitality & Accomodation Abu Dhabi, United Arab Emirates http://www.rotana.com/rotanahotelandresorts/unitedarabemirates/abudhabi/yasislandrotanaYas Island Rotana is conveniently located on spectacular Yas Island, a breathtaking sports and entertainment destination that will exceed your expectations. World-famous attractions such as Yas Marina Circuit, Yas Links Golf Club, Warner Bros. World™ Abu Dhabi, Ferrari World Abu Dhabi, Yas Waterworld, Yas Mall and Yas Beach are just minutes away, making it the ideal accommodation option for leisure travellers, event-goers and business guests. This modern property is also 10 minutes from Abu Dhabi International Airport, 20 minutes from the UAE capital’s business district and 40 minutes from Dubai, 45 minutes from Dubai Al Maktoum International Airport and EXPO 2020. Our 308 spacious rooms and suites exude cosmopolitan flair and are meticulously designed to suit guests seeking privacy, a personalised service and unparalleled quality. Enjoy added benefits and privileges at our hotel-within-a-hotel concept, Club Rotana, with exclusive lounge access part of the service. For an unforgettable dining experience and an enticing selection of international cuisine, our award-winning restaurant Choices, fine-dining steakhouse Blue Grill and Indian venue Rangoli will not disappoint, while casual dining options include the Aquarius pool bar, Island Café and Y bar. Our 9 fully-equipped and flexible meeting rooms, as well as our spacious ballroom with sophisticated décor, are certain to leave a lasting impression on every delegate and guest. Tranquility, invigoration and relaxation are yours to embrace at Bodylines Fitness & Wellness Club. From spa and gym facilities to a kids’ club, outdoor pool and kids pool, guests of all ages can enjoy this modern facility designed to promote your wellbeing.