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Job Description
We’re currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.
As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:
• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue
Skills
Education, Qualifications & Experiences
You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.
Knowledge & Competencies
The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Adaptability
Customer Focus
Recognizing Differences
Taking Responsibility
Teamwork
Understanding the Job
Job Details
About This Company
Hala Arjaan by Rotana
Hospitality & Accomodation Abu Dhabi, United Arab Emirates http://www.rotana.com/arjaanhotelapartments/unitedarabemirates/abudhabi/halaarjaanbyrotanaStrategically located on Hamdan Street, Hala Arjaan by Rotana is a deluxe hotel apartment for business and leisure travellers. Situated in the heart of the business district, the hotel is within walking distance of some of the capital's most famous landmarks and attractions. Abu Dhabi Mall and the beautiful Corniche are a short walk from the hotel while Al Maryah Island and the iconic building of Cleveland Clinic Abu Dhabi are a stone's throw away. Major attractions at Yas Island are a short drive and travellers can reach Abu Dhabi International Airport in just 30 minutes. Hala Arjaan by Rotana has 166 rooms featuring comfortable furnishings and modern conveniences fulfilling guest's expectations. Choose to check-in to one of the six categories of rooms nestled in 19 floors with perks like free Wi-Fi access, plush bedding and marble bathrooms. Every room includes a spacious fully equipped kitchenette for the comfort of the long as well as short staying guests. From local favourites to oriental classics, the culinary spread at The Gallery restaurant is enticing. The restaurant is a trendy all day dining offering buffet breakfast and an appetizing a la carte menu for lunch and dinner. The state-of-the-art Bodylines Fitness and Wellness Club is a haven for relaxation. The recreation centre includes a temperature controlled swimming pool, sauna and steam room along with Aquarius Pool Cafe where snacks and mocktails can be ordered.