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Job Description
We are currently looking for dynamic, and self motivated Recreation professionals who want to move their careers forward.
As a Spa Therapist you are responsible to coordinate with the Head Therapist on the daily operation of the department, delivering high standard of spa treatments and services to all guests, whereby your role will include key responsibilities such as:
• Liaise with the whole spa team and deal with queries in a professional and effective manner
• Perform massage sessions to members and guests in accordance with the massage schedule
• Assist if required with contact and correspondence to guests
• Prepare for and execute of spa services to all guests
• Conduct body and treatment evaluation / reassessments for members and guests on a regular basis with regards to the standards required
• Participate in promotional events and spa demonstrations
• Ensure spa operation follows SOP guidelines and regulations
• Handle customer complaints and therapy queries
• Provide usage reports on therapy services and ensure therapy room cleanliness at all times
• Control the stock and inventory for therapy products and spa consumables
Skills
Education, Qualifications & Experiences
You should be a certified Spa Therapist with ideally internationally experiences within the same role in a hotel or spa environment. You should be able to do over 5 types of massage therapies and preferably have knowledge in reflexology and mud wraps. Good written and verbal English communication skills and strong interpersonal are essentials.
Knowledge & Competencies
The ideal candidate will be a hands-on professional with a good spa background and a true passion to serve and ‘make others feel good’ through excellent customer care. You will be a positive, pleasant and approachable individual with the ability to lead, motivate and improvise in all situations and you should possess following competencies:
Understanding Hotel Operations
Teamwork
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Effective Communication
Adaptability
Customer Focus
Driving for Results
Job Details
Preferred Candidate
About This Company
Grand Rotana Resort & Spa
Hospitality & Accomodation Sharm el Sheikh, Egypt http://www.rotana.com/rotanahotelandresorts/egypt/sharmelsheikh/grandrotanaresortandspaLocated on the idyllic shores of Sharm El Sheikh, a truly inspiring seaside destination, the 5 star hotel has its own 450 meters stretch of private beach, a stunning pool surrounded by a lush tropical landscape with over 2000 palm trees. Sharm El Sheikh is now one of the world’s most accessible resort destinations for snorkeling and scuba diving. The luxury beachfront resort is 8 km away from Sharm El Sheikh International airport and 2 minutes from Sharm El Sheikh International congress center as well as the center of Na'ama bay with easy access to the many tourist attractions of the region. The Resort offers 526 luxurious rooms, suites and Club Rotana Executive rooms and suites in addition to 9 Royal villas with four & five bedrooms with private swimming pools. All luxury hotel guest rooms and suites feature a private balcony or terrace overlooking Tiran Island or the gardens. For dining and entertainment, the resort offers ten restaurants, bars and cafes catering to every taste expertly blended with the highly acclaimed award winning Rotana standards. Keep up with your fitness routine while you're away from home. The Bodylines Wellness & Fitness Club at Grand Rotana Resort & Spa Sharm El Sheikh features state-of-the-art fitness equipment and our award-winning Zen the spa at Rotana offers you tranquility and pure relaxation to balance your mind, body and soul. The Scorpion Diving School for diving and Snorkeling within easy reach in the resort.