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Job Description
We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Cluster Director of Revenue you are responsible to maximize revenue through room reservation by setting proactive selling strategies and action plans in order to achieve the budgeted revenue thereby maintaining a healthy business. As a cluster role, you will oversee the properties of Al Maha Arjaan, Hala Arjaan and Centro Capital Centre Abu Dhabi and will include key responsibilities such as:
•Design and implement a continuous pro-active, selling strategy and action plan, which will drive the optimization of hotel profits
•Have the foresight to capture any unexpected opportunities and implement recovery plans to counter act threats to business
•Oversee the maximization of revenues through the combined efforts of the Reservations, Sales & MICE Sales Departments.
•Assist Director of Sales & Marketing in the preparation of month end report
•Prepare necessary data required for revenue budgets and assist management team in preparing yearly budgets
•Ensure Rotana strategies and structure are met at all times
Skills
Education, Qualifications & Experiences
You should ideally have a degree in the hospitality field with previous experience in a similar role for minimum two years within the Reservations / Revenue Department of a hotel. Excellent written and verbal English communication skills and strong interpersonal and negotiation skills are essential. Computer literacy and previous experience with Opera is a must.
Knowledge & Competencies
The ideal candidate will proactively contribute to the development of hotel goals and understand and anticipate customer needs with an outgoing, charismatic and approachable character. You will display a high level of professionalism with a high degree of impact and influence within all levels of operations and be self motivated with a pro-active approach. You portray a structured and goal oriented work philosophy and possessing following additional competencies:
Understanding the Business
Teambuilding
Planning for Business
Leading People
Valuing Diversity
Managing Operations
Customer Focus
Adaptability
Influencing Outcomes
Drive for Results
Job Details
Centro Capital Centre
With its unique location close to Abu Dhabi National Exhibition Centre (ADNEC), 15 minutes to the corniche and only 20 minutes’ drive from the airport, Centro Capital Centre is a perfect place for business travellers, residents and holiday makers alike. Centro combines style, warmth and convenience with a dash of creativity to deliver an experience that is like no other. Centro Capital Centre comprises 414 rooms and studios. Every room and studio is meticulously designed to maximize space, light and efficiency, providing our guests with the latest technology; in-room entertainment options and a selection of contemporary classic furniture where comfort and aesthetics are key. For dining experiences, visit c.taste, all-day dining restaurant, serving a delicious array of international cuisines for breakfast, lunch and dinner or c.deli, Centro's innovative 24 hour take-away dining concept providing guests travelling essentials, as well as light bites and drinks. Quench your thirst at c.mondo - the hotel's bar where you can also catch the latest sports screened live. 6 meeting rooms on the business floor offer capacities to accommodate events ranging from 10 to 100 delegates. All guests can enjoy free access to Centro Capital Centre’s rooftop gym and swimming pool with stunning city views. Self-service laundry facilities are also available.