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Job Description
We are currently seeking for enthusiastic and committed individuals with exceptional communication skills that pride themselves on their ability to deliver extraordinary levels of service and provide creative solutions.
As an Executive Assistant Manager you are responsible to assist the General Manager to oversee the complete hotel operation. The role involves to assist in the development and implementation of the marketing plan, budget and goals program of the hotel to ensure on-going optimum guest satisfaction, sales potential and profitability and will include key responsibilities such as:
• Interact with guests and individuals outside the hotel, including but not limited to current and potential clients, owning company representatives, government officials, travel industry representatives, suppliers, competitors and other members of the local community
• Coordinate functions and activities with the General Manager, Regional, Area and Corporate colleagues as appropriate
• Participate in conducting weekly inspections and ensure physical facilities are kept in optimal condition by full implementations of preventive maintenance programmes and plan and manage the FF&E as directed by the General Manager
• Ensure emergency procedures are practiced and enforced to provide security and safety for guests and colleagues
• Monitor applicable laws and regulations, including health and safety and ensure compliance
• Establish and maintain effective internal communication and meeting structures to ensure optimum teamwork and productivity
• Assure full responsibilities in the absence of the General Manager as appropriate and keep General Manager informed of any unforeseen events
Skills
Education, Qualifications & Experiences
You should ideally have a degree in hospitality management or a related field from an accredited college or university with preferable previous experiences in the same role or with fundamental hotel operation background within a similar market segments. You must be a good computer literate with effective and outstanding communication skills, both verbal and written.
Knowledge & Competencies
The ideal candidate will be a leader who is naturally hands on, with an on-site management style, good relationship building skills and the ability to prioritize and make effective decisions. Ideally you are a dynamic and entrepreneurial Manager who invigorates and motivates the operation with confidence and style, while possessing following additional competencies:
Understanding the Business
Team Building
Planning for Business
Leading People
Valuing Diversity
Managing Operations
Customer Focus
Adaptability
Influencing Outcomes
Drive for Results
Job Details
About This Company
The Cove Rotana Resort - Franchised
Hospitality & Accomodation Ras Al Khaimah, United Arab Emirates http://www.rotana.com/rotanahotelandresorts/unitedarabemirates/rasalkhaimah/thecoverotanaresortWith a serene beachfront location overlooking the azure waters of the stunning Arabian Gulf, The Cove Rotana Resort promises an unforgettable stay in Ras Al Khaimah. This desirable five-star retreat nestled in a tranquil inlet, which blends world-class dining, leisure and meetings facilities with Arabian charm, is the ideal destination for memorable family getaways or staycations and a popular accommodation choice for business travellers and corporate groups. The city centre, Ras Al Khaimah International Airport and major attractions are all conveniently close by. From our 204 stylish and cosy rooms on the resort hillside, which are ideal for couples or solo travellers, to our 78 luxurious villas with one, two or three bedrooms, some with waterside locations and perfect for families or groups of friends, our accommodation suits your needs and the occasion. With Nubian design influences, well thought-out living spaces and modern amenities, you will feel at home at our beautiful resort. From casual fine dining at Basilico Mediterranean Restaurant and a vast buffet of tempting global cuisine at Cinnamon all-day dining restaurant to laid-back meals, light snacks and refreshing drinks in a variety of inspiring locations at Breeze Bar & Lounge, Breakers Beach Bar & Lounge, Laguna Bay Bar and Sunset Pool Bar, our six dining experiences spoil guests for choice. Our in-room dining service is available 24 hours a day and just a phone call away. Enjoy some fun-filled family time, keep fit or simply relax and be pampered at The Cove Rotana Resort, which features a raft of leisure facilities for guests of all ages including a Bodylines Fitness & Wellness Club with a fully-equipped gym, separate spa facilities with seven massage rooms, two infinity pools and a children’s pool, a 600-metre private beach, water sports galore, a raft of fitness activities, from boot camp to boxing, and a Flipper's Kid's Club.