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Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Housekeeping Supervisor you are responsible to supervise the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role will include key responsibilities such as:
•Prepare Housekeeping Attendants job assignments
•Issue keys and supplies to Housekeeping Attendants
•Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
•Attend daily meetings and receive special instructions
•Receive check-outs before reporting them as vacant
•Receive special requests from guests and carry them out
•Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
•Fill out report and hand over found articles to the lost and found department
•Supervise cleaning of guest rooms, corridors and stairwells
•Train and assist Housekeeping Attendants and advise Superior about performance
•Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained
Skills
Education, Qualifications & Experiences
You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.
Knowledge & Competencies
The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
About This Company
Majestic Arjaan by Rotana
Hospitality & Accomodation Manama, Bahrain https://www.rotana.com/arjaanhotelapartments/bahrain/manama/majesticarjaanbyrotanaMajestic Arjaan by Rotana is a first class property that offers a spectacular and luxurious 128 suites conveniently located in Busaiteen District, opposite King Hamad University Hospital and RCSI, 2 kilometers away from Bahrain International Airport and 5 minutes drive to 'The Avenues' a brand new luxury shopping district, Bahrain World Trade Centre, Bahrain Financial Harbour and the Bahrain City Center Mall. The hotel has easy access to Sheikh Isa bin Salman Highway and the Saudi Causeway. Embrace new experiences at Majestic Arjaan by Rotana with its stunning studios, 1, 2 and 3 bedroom suites offering optimal space and developed as duplexes having both short and long term guest in mind. Majestic Arjaan by Rotana also boasts three specialized food and beverage venues to suit every guest’s palate and dining needs. The hotel features the latest high-tech facilities including fully-equipped meeting rooms with the most up-to-date audio-visual equipment and with the delivery of impeccable personalized services that meet the requirements and expectations of its guests either on business travel, relocation or those on leisure vacation. The hotel provides state-of-the-art amenities such as an outdoor temperature controlled swimming pool, Kids’ Zone, modern cardiovascular and weight training equipment as well as sauna and steam rooms.