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Job Description
We are currently looking for young, dynamic, self motivated female Food & Beverage professionals who want to move their careers forward.
As a Hostess you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as:
•Offer consistently professional, friendly, warm and engaging service
•Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact
•Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner
•Set up the outlet prior to the business hours along with the service team
•Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables
•Observe the cleanliness and maintenance of the outlet and the entrance area
•Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact
•Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests
•Contribute in setting up the outlets database
•Reassure the guests’ satisfaction upon their departure.
Skills
Education, Qualifications & Experiences
You should ideally have a diploma / degree in hospitality with preferable previous experiences in the Food & Beverage Department within a hotel. You must deal in a polite and sophisticated manner and have an excellent command of the English language, both spoken and written. Multiple language ability is considered as additional advantage.
Knowledge & Competencies
The ideal candidate will be service orientated and strive to exceed the expectations of our guests at every turn. You are enthusiastic and committed with good interpersonal skills and a positive attitude and a great smile, be smart in appearance and well groomed, while possessing following additional competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork
Job Details
Preferred Candidate
About This Company
Amman Rotana
Hospitality & Accomodation Amman, Jordan https://www.rotana.com/rotanahotelandresorts/jordan/amman/ammanrotanaLocated in the central business, social and residential destination, Amman’s new downtown, Al Abdali, Amman Rotana offers business travellers and holiday makers alike the serenity and warmth of home as well as the splendour and modern extravagance that can only be offered at Rotana. The hotel is within a 45-minute drive from Queen Alia International Airport. Amman Rotana is the first tower hotel in Jordan offering 412 lavish rooms and suites, housed across 50 floors at 188 metres high. All rooms boast floor-to-ceiling windows offering remarkable views of the city. This 5-star hotel is designed in a vibrant modern style providing a combination of deluxe accommodation, diverse culinary experiences, state-of-the-art meeting and event facilities including the Monarch Ballroom. Guests with recreation in mind can enjoy their workout at Bodylines Fitness & Wellness Club.