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Job Description
- Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times
- Conduct regular training sessions with the assigned team in line with the departmental SOP’s
- Evaluate the performance of the assigned team and initiate internal development and promotions
- Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours
- Handle the welcome and seating of arriving guests with the assistance of the Hostess
- Maintain a professional and friendly relationship with the outlet patrons
- Establish and update the outlet’s database of regular guests
- Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards
- Be actively involved in the outlets promotional activities
Skills
You should be a college / university degree graduate with a minimum of two years experiences in a similar role. You must be a computer literate with effective communication skills and an excellent command of written and spoken English, along with excellent presentation skills.
The ideal candidate will be a hands-on professional with a solid food & beverage background and the passion for quality and excellence. You will be outgoing, creative and eager to share your desire to achieve highest quality service standards with guests and team members and you should possess following competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
Preferred Candidate
About This Company
Palmeraie Rotana Resort - Marrakesh
Hospitality & Accomodation Marrakech, Morocco https://www.rotana.com/rotanahotelandresorts/morocco/marrakech/palmeraierotanaresortA premier lifestyle destination in the ‘Red City’ of Marrakech, the Palmeraie Rotana Resort complex, located on a stunning 230-hectare palm grove, features an unrivalled combination of luxury accommodation and world-class leisure, as well as the jewel in its crown – an 18-hole championship golf course. With three unique hotels; Hôtel du Golf Rotana , Golf Club Rotana and Palmeraie Palace, the resort complex collectively offers one of the largest accommodation capacities in the city, with 640 hotel rooms and suites available. A dynamic dining destination in its own right, the resort features 12 unique venues offering a selection of experiences and international cuisines. Resort facilities also include Bodylines Fitness & Wellness Club and Zen the spa at Rotana. The modern Conference Centre with spaces as large as 5,000 sqm and a capacity for up to 3,500 people, can host any event, from conferences and exhibitions to workshops and meetings.