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Job Description
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Valet Parker you are responsible to park and return guest cars in an appropriate manner whereby your role will include key responsibilities such as:
•Ensure guests are greeted upon arrival, tickets are given promptly and cars are parked
•Ensure that cars are delivered within 5 minutes upon guest request
•Maintain an up to date knowledge of the hotel services and respond to guest queries
•Ensure effective handover is done upon duty start, gaining information from earlier shift colleagues
•Make control tours at the main door ensuring that cleanliness is at maximum level
•Forward all guest complaints or problems to Superiors
•Maintain and safeguard all guest car keys and record every car parked
•Establish and maintain good public relations with guests while meeting or exceeding their expectations
•Ensure that airport / crew transportation flow is maintained effectively if applicable
•Treat all clients and colleagues in a polite and courteous manner at all times
•Give complete cooperation to any client or colleague requiring assistance in a prompt, caring and helpful manner
•Be aware of the UAE driving regulations and abide by them
Skills
Education, Qualifications & Experiences
You should ideally have previous experiences in a similar position within the hospitality field. You must also have good command in both written and spoken English and need to be a holder of a valid country Driving License.
Knowledge & Competencies
The ideal candidate will be a well presented, young minded individual with an outgoing and friendly attitude. You are an extremely proactive and ‘switched on’ person and with an approachable nature. You are reliable and a safe driver, who stays calm under pressure and should possess following additional competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork
Job Details
About This Company
Centro Capital - Doha
Hospitality & Accomodation Doha, Qatar https://www.rotana.com/centrohotels/qatar/doha/centrocapitaldohaConveniently located in Bin Mahmoud district on Al Jazeera street, Centro Capital Doha is surrounded by Villaggio Mall, Souq Waqif and City Centre Mall, in addition to major commercial centres, local/traditional markets. The Centro ethos is highly distinctive and is expressed through its contemporary architecture and unique living space, embodying the personality of an executive hotel. While dramatic exteriors reflect Centro's present-day style, its crisp and modern interiors provide essential requisites and advanced technologies. Centro Capital Doha offers an all-day-dining outlet serving a delicious array of international food for breakfast, lunch and dinner, a hotel bar that serves as an ideal venue for a casual get together over a cup of coffee or a refreshing cocktail, and an innovative 24-hour grab and go dining concept allowing guests to enjoy tasty food, drinks and quick snacks. Centro Capital Doha has 2 well-equipped meeting rooms which are designed to appeal to the new genre of executives who value effective solutions and efficient amenities. Whether your idea of unwinding is doing a few laps in a sparkling pool or pounding away on a state-of-the-art treadmill, Centro’s fitness options will suit every need. The architectural feel of the space will energise and relax you after an exhilarating workout or a refreshing swim in the stunning rooftop pool. Centro’s the perfect place to catch some rays and enjoy a relaxing drink.