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Job Description
We are currently seeking for young, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products, with prompt, accurate and personalized service.
As a Headwaiter you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:
• Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation
• Conduct regular training sessions with the assigned team in line with the departmental SOP’s
• Monitor duty schedules for the respective team
• Ensure the proper appearance and grooming of assigned employees
• Work towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours
• Handle the welcome of arriving guests and their seating through the hostess and take over, if she is not available
• Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being
• Familiar with the outlets menu, promotional activities and other relevant issues concerning the outlet and the hotel
• Contribute to meet and maximize the monthly revenue budget for the respective outlet
Skills
Education, Qualifications & Experiences
You should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role. You must also have fluency in both written and spoken English and a wide familiarity with Micros would be desirable. Previous experiences in leadership and supervisory roles are a definite plus.
Knowledge & Competencies
The ideal candidate will be a well presented and groomed individual with an outgoing and friendly attitude and a high aptitude for customer care. You are a hands-on and proactive person with a charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
About This Company
Towers Rotana
Hospitality & Accomodation Dubai, United Arab Emirates http://www.rotana.com/rotanahotelandresorts/unitedarabemirates/dubai/towersrotanaSituated on Dubai’s prestigious Sheikh Zayed Road, in the heart of the city’s bustling business district and adjacent to the Financial Centre Metro Station, Towers Rotana offers comfort and convenience in a prime location. Major landmarks, districts and attractions are just a short ride by metro, from the iconic Burj Khalifa and Dubai Mall in Downtown Dubai, to the Dubai World Trade Centre and Dubai International Airport. With stunning city and Arabian Gulf views and Dubai’s famous beaches close by, the property is an urban haven that makes the most of this exciting global destination. Choose from 375 elegantly-furnished rooms, suites and apartments. From short business trips to longer leisure breaks, our wide range of well-designed accommodation options feature modern furnishings and facilities that cater to guests’ specific needs. A dining destination in its own right, Towers Rotana plays host to award-winning fusion cuisine restaurant, Teatro, the longest bar in the Middle East, Long’s Bar, as well as all-day dining favourite Flavours on Two, European-style lobby café, Wraps and relaxed pool bar Aquarius. For business meetings with a difference, choose from 8 rooms with modern amenities, and when you have finished for the day, head to the top-floor Bodylines Fitness & Wellness Club and make the most of the outdoor swimming pool with sun terrace, Jacuzzi, fully-equipped fitness centre, steam and sauna rooms and inspiring Jumeirah coastline views.