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Job Description
We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.
As an Assistant Conference & Banquet Operations Manager you are responsible for the administration and operation of the Banquet Department as part of the Food & Beverage division to maximize profit. You role has to maintain food & beverage service quality standards to ensure customer satisfaction and will include key responsibilities such as:
• Ensure that corporate and hotel standards and policies are explained to employees and implemented adequately
• Conduct regular training sessions with the assigned team in line with the departmental SOP’s
• Ensure the timely set up of all Banquets’ venues according to the service settings and as outlined in the function sheets
• Constantly obtain customer feedback during operation to ensure satisfaction
• Ensure general maintenance of sections appointed and follow up on work order forms
• Coordinate all menu proposals, presentations and buffet set-up with the Executive Chef
• Prepare duty schedules, ensuring efficient workforce at all time
• Ensure that grooming standards are followed by all employees on a daily basis
Skills
Education, Qualifications & Experiences
You should be a college / university degree graduate with a minimum of two years experiences in a similar role. You have to be a computer literate with effective communication skills and an excellent command of written and spoken English, along with excellent presentation skills.
Knowledge & Competencies
The ideal candidate should be a hands-on professional with a solid food & beverage background and the passion for quality and excellence. You will be outgoing, creative and eager to share your desire to achieve highest quality service standards with guests and team members and you should possess following competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
Preferred Candidate
About This Company
Erbil Rotana
Hospitality & Accomodation Erbil, Iraq – Kurdistan http://www.rotana.com/rotanahotelandresorts/iraq/erbil/erbilrotanaConveniently located ten minutes away from Erbil International Airport in the midst of the Fairground and business centers yet uniquely adjacent to the English and Italian villages while overlooking the breathtaking Sami Abdul Rahman park; one of the largest parks in the Middle East. The hotel’s exceptional location gives an opportunity to explore touristic sites such as the historical “Citadel” and downtown bazaars, making Erbil Rotana convenient for the business and leisure travelers. The five-star hotel is designed in a vibrant modern style offering an impressive experience in its 201 contemporary and spacious rooms and suites overlooking the stunning skyline view of the breathtaking Sami Abdul Rahman Park or our fascinating outdoor swimming pool. 5 international restaurants with mesmerizing food adhering to all tastes and served by friendly, professional and efficient staff. In addition to state of the art 7 fully equipped meeting & events venues with flexible seating plans to accommodate all requests. Soothe your cares away with the wide array of treatments at Bodylines Fitness & Wellness Club. A fully equipped gymnasium, separate male and female Sauna and Steam room. An option of an outdoor relaxation at the swimming pool surrounded by natural greenery.