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Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an Assistant Director of Housekeeping / Assistant Executive Housekeeper you are responsible to assist the Director of Housekeeping / Executive Housekeeper in the daily operation of the Housekeeping Department and guide and develop a committed multicultural team to ensure the impeccable Rotana standards are met in all areas. The role involves bringing all the knowledge and standards required to maintain and surpass the guests highest expectations and will include key responsibilities such as:
•Inspect work to ensure proper standards of cleanliness and revise work schedules depending on the operation and occupancy
•Supervise periodic cleaning tasks and ensure proper records are kept, inspect rooms and public areas and point out areas for improvement
•Recommend rooms that need spring cleaning or maintenance in coordination with Engineering and Front Office
•Coordinate repairs and maintenance with Engineering and ensure that proper records are kept for rooms as in a Room History record
•Determine discards of linen, towels, blankets and all other worn out items and recommend new purchases as and when needed
•Ensure that uniforms are proper and order new uniforms as and when needed
•Keep an open channel of communication with subordinates and superiors on a daily basis
Skills
Education, Qualifications & Experiences
You should be a college / university degree graduate with at least three years previous management experiences within the Housekeeping Department of a hotel. Technically you will have fluency in both written and spoken English, whereby additional language skills would be a definite benefit and knowledge of Micros / Opera coupled with administration and organizational computer literacy skills are an essential.
Knowledge & Competencies
The ideal candidate will be an exceptionally strong professional with an eye for detail and a passion for high quality hotel keeping. You will be a self motivator, flexible and creative in order to develop innovative options in the best interest of guests and the hotel and should possess following additional competencies:
Understanding the Business
Influencing Outcomes
Planning for Business
Team Building
Valuing Diversity
Leading People
Adaptability
Drive for Results
Customer Focus
Managing Operations
Job Details
Preferred Candidate
About This Company
The Boulevard Arjaan by Rotana
Hospitality & Accomodation Amman, Jordan https://www.rotana.com/arjaanhotelapartments/jordan/amman/theboulevardarjaanbyrotanaLocated in the heart of Amman, The Boulevard Arjaan by Rotana is an outstanding community within The Boulevard, exclusively developed for the admirers of an ideal lifestyle destination. The Boulevard Arjaan by Rotana is the place that provides hotel apartments’ guests with a centralized, pedestrian, and wheel-chair friendly environment in a safe and dynamic location with only a 45-minute drive from Queen Alia International Airport. Our 391 luxurious apartments showcase modern interior designs and lavish furniture that reflect the 5-star hospitality in which Rotana promises its guests a home away from home experience; ranging from studios to four bedroom penthouses, it is a one-of-its-kind accommodation in Amman. Dining options include two signature restaurants, Café Italia and Café Margaux, with stylish outdoor terraces overlooking The Boulevard’s pedestrian spine. Our facilities include 3 state-of-the-art meeting rooms designed to fulfill your business need, and a business centre to comprehend your goal. The Boulevard Arjaan by Rotana offers you an exquisite experience at two rooftop swimming pools overlooking Abdali and the vibrant Capital, as well as access to Bodylines Fitness and Wellness Club to help you stay focused and energized.