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Job Description
We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an IT Supervisor your role will include key responsibilities such as:
•Monitor the operation and security of all computer hardware and ensure that it is operating properly
•Serve as primary contact for all servicing of computers, printers, etc.
•Maintain a sufficient inventory of all office and computer supplies
•Maintain all hardware and software logs updated as per departmental working procedures
•Maintain the documentation of all hardware configuration and inventory
•Maintain the documentation of the telephone system configuration and all MPT lines
•Understand all the department working procedures and perform the related tasks as described
•Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.
•Maintain all users access request and authorizations (Win2000, E-mail, Opera, Micros, Novell)
•Respond to all users request and provide them with adequate support.
Skills
Education, Qualifications & Experiences
You should have a degree within the information technology field and previous experiences in the same role along with a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to fault, find and rectify subsystems are essentials.
Knowledge & Competencies
The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Education
Information Technology
Job Details
Preferred Candidate
About This Company
Gefinor Rotana
Hospitality & Accomodation Beirut, Lebanon http://www.rotana.com/rotanahotelandresorts/lebanon/beirut/gefinorrotanaCentrally located in Hamra area, the newly renovated five-star property is part of Beirut’s rich tapestry. Whether you’re here for leisure, business, or medical tourism, we make it easy for you: Vibrant Rue Hamra is just moments away. Beirut’s banking and business sector, including Seaside Arena – are nearby. Renowned medical centers – AUBMC, CMC, Najjar, Trad – are right on our doorstep. The hotel’s two entrances provide easy access to the vibrant areas around the property. The main entrance is open 24 hours and the residence entrance opens daily from 11 am until 7 pm. Sea view or cityscape? Either way, all our 163 rooms are charming and spacious. There are stylishly furnished apartments and luxurious suites. Our service reflects the local culture: warm and welcoming, with our personal touch. Club Rotana dedicates six floor to our business travelers. A great stay needs great food. Explore appetizing cuisine at our three restaurants or from our in-room dining facility. Olive Garden Restaurant & Terrace offers alfresco dining – entertainment and themed evenings is a regular feature. We’ve got your events covered: 12 meeting spaces and a Grand Ballroom make Gefinor Rotana the perfect venue. Relax at the rooftop temperature controlled Aquarius Pool all year long, stay fit at our Bodylines Fitness & Wellness Club or enjoy a relaxing therapeutic massage.